August Virtual: Gaining Better Insight Into Worker Needs and Ambitions

Wednesday, August 07, 2024

Topic

Employee Engagement: Gaining Better Insight Into Worker Needs and Ambitions

From traditional methods like town-hall meetings and surveys to new technology, leaders need well-drawn insights about evolving patterns and trends in their workforces. How can fresh approaches, including AI and other technology, be deployed in a way that brings new understanding yet still respects privacy and the individual human factors at play? What approaches will bring employers new empathy for worker needs, ambitions, and well-being? 

From Day One is a Recertification Provider for SHRM and HRCI. This session is eligible for 3 credits from both organizations. The Activity IDs will be sent to attendees after the conclusion of the session.



SCHEDULE

All times shown below are U.S. Eastern Time

12:00 PM - 12:15 PM

Expo/Networking

12:15 PM - 12:25 PM

Opening Remarks: Steve Koepp, Editor in Chief, Co-Founder, From Day One

12:25 PM - 12:50 PM

To Engage Your Workers, Train Them Like All-Around Athletes (Fireside Chat)

When asked about their sentiments right now, many workers express concern about their job security because of advancing technology. In response, Comcast makes a point of helping them learn additional skills that may need in the future, as well as dedicating time for development. The result is empowering workers to see where the business’s future may take them.

Speaker: 

Sonya Echols, VP, HR, for Technical Operations, Network, Engineering, and Construction, Comcast 

Moderator: 

Jenny Sucov, Health and Well-Being Journalist and Editor 

12:55 PM - 01:15 PM

Power Practices to Understand Employee Needs Actively and Fairly (Thought Leadership Spotlight)

Understanding and addressing employee needs is not just important–it's vital for organizational success. But how do you accomplish this proactively and without bias? This session will highlight the transformative impact of the employee voice and how it can influence change. With the support of in-depth data and analytics, organizations can gain powerful insights into employee retention. Armed with this crucial information, leaders can address employee turnover risk and make meaningful changes that drive continuous improvement. The session will also highlight AI’s role in shaping the power practices of employee listening, including sentiment analysis, unearthing employee experience insights, gathering employee recommendations, and quickly addressing factors like workplace safety, fairness, risk, and well-being.

Speaker:

Shawn Overcast, Chief Insights Officer, Explorance

01:20 PM - 02:00 PM

Leveraging New Technology to Gain Insight into Workforce Engagement (Panel)

Deploying AI and other new technology in employee engagement while respecting privacy and considering individual human factors requires a thoughtful approach. What strategies can leaders employ to effectively convey the purpose, objectives, and advantages of using data for gauging employee engagement? How can organizations establish effective feedback loops to encourage continuous improvement and gather valuable insights from employees?

Panelists:

Sarah Waltman, VP, Global Talent Management & Organizational Development, Dentsply Sirona

Chris Coultas, PhD, Senior Director, Employee Performance & Engagement, McKesson

Rebecca Warren, Director, Talent Centered Transformation, Eightfold

Patrick Hyland, Organizational Psychologist & Strategic Advisor, Remesh

Moderator:

Lydia Dishman, Senior Editor, Growth and Engagement, Fast Company

02:05 PM - 02:25 PM

Enhancing Employee Support and Engagement Through Technology and Community Building (Thought Leadership Spotlight)

In this session, we will explore how leveraging technology can transform the workplace by easing administrative burdens and fostering a more connected and supportive environment for employees. Discover how we actively listen and collaborate with our team members to promote remote work and enhance the employee experience.

Speaker:

Andrea Cooper, Chief People Officer, Talkspace

02:30 PM - 03:15 PM

Leading with Influence: Inspiring and Motivating Teams (Workshop)

Join ThinkHuman for an interactive workshop on how to harness your ability to Influence positive change in your organization and beyond. ️This session focuses on Stakeholder Empathy: amplifying your empathy for where others stand and how you can connect your task to what matters to them. You will shift your orientation from how you feel and what you want, to understanding and empathy for what matters to others and creating a collective vision, and also develop practical tools to elevate your availability to influence across the organization. You will learn how to strengthen credibility with others, frame a conversation so the decision maker is open to what you have to say, craft compelling messages that enable you to connect emotionally to your stakeholders, learn why stakeholders say no, and develop skills for guiding the conversation so that the decision-maker’s concerns and objections become non-issues.

Speaker:

Jake Fishbein, Executive Coach & Facilitator, ThinkHuman

02:30 PM - 03:15 PM

Empowering Leaders to Build the Desired Employee Experience (Workshop)

This workshop, designed for HR professionals and organizational leaders eager to transform their workplace culture, will explore the pivotal role leaders play in shaping an exceptional employee experience. We’ll provide attendees with actionable strategies and key mindsets to help maximize leaders’ positive impact and uncover why leaders are essential to building a great employee experience. You’ll learn best practices for empowering leaders to drive employee engagement, improve retention, and boost productivity, along with takeaways on leveraging technology to help leaders create an environment for employees to and contribute to organizational success.

Speaker:

Rob Catalano, Chief Engagement Officer, WorkTango

02:30 PM - 03:15 PM

How to Use AI Not to Replace, But to Enhance Human Capabilities (Workshop)

In this workshop, delve into practical strategies on how AI can help you alleviate administrative burdens and enhance employee well-being. Uncover the hidden costs associated with your team maintaining the status quo, vs. embracing innovative technologies. Finally, navigate the transformative potential of AI together, ensuring that you are a leader in your organization that not only embraces innovation but thrives through it.

Speakers:

Kapil Ashar, VP of Enterprise Data, Accolade

Kelli Burns, SVP & Chief Information Security Officer, Accolade

03:20 PM - 04:00 PM

Building Upon Workplace Culture Through Recognition and Engagement (Panel)

When employees feel recognized and engaged, a workplace culture that supports productivity, loyalty, and overall organizational success is built. How can leaders effectively implement programs that go beyond financial incentives to ensure employees feel valued and appreciated? What are some innovative approaches to boost employee engagement, especially in remote or hybrid work environments, and how can leaders measure the effectiveness of these initiatives?

Panelists:

Jacqueline Silvestrov, Head of WOW! Colleague Experiences, Engagement and Appreciation, TD Bank

Pam Rosslee, HR Director, PepsiCo

Michelle Bartlett, Senior Director, Change Management, Akamai

Steve Arntz, CEO, Campfire

Kristen McGill, Chief People Officer, ZayZoon

Moderator:

Emily McCrary-Ruiz-Esparza, Journalist, Contributing Editor, From Day One

04:05 PM - 04:30 PM

Investing in an Environment of Growth and Innovation (Fireside Chat)

A tech company more than 50 years old stays innovative by fostering a culture of engagement, mutual support, leadership development, and community involvement. The result: a workplace consistently rated as a great place to work. 

Speaker:

Melissa Luff Loizides, VP, Talent, Zebra Technologies Corp.

Moderator:

Emily McCrary-Ruiz-Esparza, Journalist, Contributing Editor, From Day One

04:30 PM - 04:35 PM

Closing Remarks: Steve Koepp, Editor in Chief, From Day One