December Virtual: The Arc of Change for 2024

Wednesday, December 13, 2023


The Arc of Change for People and Culture in 2024

Recent history affirms that unpredictable events will buffet the workplace of 2024, yet the trajectory of trends in 2023 gives an indication of how organizations will need to be ready for changing expectations among workers and other stakeholders. What are the emerging patterns that leaders should watch in the realms of diversity and inclusion, talent acquisition, employee rewards, learning and development, social responsibility and sustainability? What new points of focus will arrive in the greater field of people and culture?

From Day One is a Recertification Provider for SHRM and HRCI. This session is eligible for 3 credits from both organizations. The Activity IDs will be sent to attendees after the conclusion of the session.


All times shown below are U.S. Eastern Time

12:00 PM - 12:15 PM
12:15 PM - 12:25 PM
Opening Remarks: Nick Baily and Steve Koepp, Co-Founders, From Day One
12:25 PM - 12:50 PM
How Worker Collaboration Can Become More Productive–and Satisfying (Fireside Chat)

The revolution that accelerated during the pandemic will unfold yet further, changing the nature of meetings, digital communication, and creativity-boosting applications. The leader of a multibillion-dollar business focused on collaboration will sketch a vivid picture of the future of teamwork.


Snorre Kjesbu, SVP & General Manager of Webex Devices, Cisco


Emily McCrary-Ruiz-Esparza, Journalist and Contributing Editor, From Day One

12:55 PM - 01:15 PM
Decoding the 5 Trends Reshaping Employee Experience (Thought Leadership Spotlight)

We asked 37,000 employees across the globe about what they want from work in 2024—and five key priorities for leaders, CHROs and people managers have emerged. Join our senior employee-experience management scientist Marcus Wolf as he shares our findings and provides practical, actionable tips on how you can refine and optimize your employee experience strategy to drive people and business results.

Marcus Wolf, Senior XM Scientist, EX, Qualtrics

01:15 PM - 01:20 PM
Session Introduction

Michelle Eggleston Schwartz, Editor in Chief, Training Industry

01:20 PM - 02:00 PM
Adapting to Evolving Workforce Expectations: Key Areas for Leaders’ Focus in 2024 (Panel)

As the workforce landscape continues to evolve, leaders must pay attention to key areas such as diversity and inclusion, talent acquisition, employee rewards, and learning and development to meet changing expectations in 2024. How can leaders foster diversity and inclusion within their organizations to attract and retain top talent? What innovative strategies can leaders implement to enhance talent acquisition, considering emerging trends and technologies in the job market?


Kenya Jacobs Davis, HR Leader, Mergers, Acquisitions and Strategic Initiatives, Trane Technologies

Khalil Smith, VP, Inclusion, Diversity, and Engagement, Akamai Technologies 

Giselle Battley, Senior Director, Global Head of Early Career Talent, JLL

Paul Rubenstein, Chief Customer Officer, Visier

Mekayla Castro, Head of Curriculum, Praxis Labs


Steve Koepp, Chief Content Officer, From Day One

02:05 PM - 02:25 PM
5 Secrets From the Top 5% of Strategic HR Leaders (Thought Leadership Spotlight)

Many HR leaders get into HR with aspirations of doing meaningful, purpose-driven work only to be stuck in the doldrums of highly stressful, reactive, administrative tasks. On top of this, the executive team doesn’t view them as strategic, so their voice is stifled and unprecedented burnout weighs them down. It doesn’t have to be this way. After conversations with more than 1,000 senior HR leaders over the past decade, Adam Weber has identified five traits that the top 5% of strategic HR leaders exhibit. In this dynamic presentation, Adam will share with the audience how to elevate their own HR function from administrative to strategic. 

Adam Weber, Chief Evangelist, 15Five 

02:30 PM - 03:15 PM
5 Tactical Ways to Improve Team Participation So Everyone Is Heard (Workshop)

Employees have different workstyles, behaviors, backgrounds and comfort zones. In team settings we often see two or three people do all of the talking–so how do we get everyone to contribute and what’s stopping them? Join Vivek in a conversation about how to get the entire team to participate so that everyone can have an equitable voice and feel valued. Vivek will show methods and techniques that you can do today that will improve the overall participation on your teams. And he will touch on using AI, team processes and focus boosters to continue to encourage participation.

Vivek Nigam, President & CEO, ReTeam

02:30 PM - 03:15 PM
MindShift: Unleashing the Potential of Psychedelic Therapy as an Employee Benefit (Workshop)

Dive into the transformative realm of psychedelic therapy and discover its untapped potential as an innovative mental health benefit for employers. In this workshop, we’ll explore how psychedelic therapy can elevate productivity, reduce absenteeism, enhance retention rates, curtail medical expenditures, and foster a culture of heightened employee engagement and well-being. Unlike conventional approaches, psychedelic therapy addresses the root causes of mental health challenges, empowering individuals to heal without a prolonged reliance on antidepressants. Uncover the paradigm shift in mental health support that goes beyond traditional methods, acknowledging the profound impact on both employee welfare and corporate success. Learn about the FDA-approved, safe, and nationally available option of ketamine therapy, paving the way for a brighter and more resilient workforce. 

Sherry Rais, CEO and Co-Founder, Enthea

02:30 PM - 03:15 PM
Creating a High-Performance Culture: The Role of Company Culture in Driving Success (Workshop)

What’s the secret to skyrocketing team performance and hitting revenue targets in 2024? Arbinger’s latest research has revealed that the key to building high-performing teams lies within your company’s culture. Drawing on findings from our brand-new research report, join us to explore the initiatives and programs that have the biggest impact on organizational success—and where most companies are missing the mark. In this session, participants will explore the core components of a best-in-class company culture, learn what’s at stake in failing to approach leadership development, performance management, and DEI in the right way–and uncover the one thing that all high-performing teams have in common.

Lisa Sharapata, CMO, the Arbinger Institute

03:20 PM - 04:00 PM
How a Culture of Well-Being Goes Hand-in-Hand With Greater Productivity (Panel)

When employers take an inclusive, personalized approach to worker well-being, they unburden employees to be their best selves at work. What are the key ingredients of this kind of corporate culture? What do workers need today to help them address their biggest stress points, both at work and in their home lives, ranging from job flexibility to financial wellness? What's the business case for employers going the extra mile to recognize and respond to the needs of their workers?  


Courtney White, Head of HR, BASF

Jane Cha-Lee, SVP, Global Talent & Culture Leader, Nielsen

Chris Coultas, Ph.D., Senior Director, Performance & Engagement, McKesson Corp.

Kumud Sharma, Chief People Officer, Betterment  

Kate Balboni, VP of Sales, Sales Operations and Strategy, GiftCard Partners, Inc.


Emily McCrary-Ruiz-Esparza, Journalist, Contributing Editor, From Day One

04:05 PM - 04:25 PM
Building Healthy Teams: Courageous Conversations (Thought Leadership Spotlight)

Strengthen your ability to understand others and be effective with a wide variety of people, to build the trust of others through integrity, honesty, and reliability, and address and resolve issues directly, both internally and externally, saying what needs to be said in a sensitive, honest and productive way that deepens alignment and partnership. 

Hector Hernandez, Leadership Development Facilitator, ThinkHuman

04:30 PM - 04:55 PM
If Jobs Have Gotten Worse, You Can Blame Financial Accounting (Fireside Chat)

A leading authority on HR management makes the case that financial accounting, as practiced today, undercuts all the evidence about what works to improve the quality, productivity, and creativity of workers. Why did this happen–and what can be done to reverse the trend?


Peter Cappelli, George W. Taylor Professor of Management at the Wharton School, Director of Wharton’s Center for Human Resources, and Author, “Our Least Important Asset: Why the Relentless Focus on Finance and Accounting Is Bad for Business and Employees”


Andy Serwer, Editor at Large, Barron’s 

04:55 PM - 05:00 PM
Closing Remarks: Steve Koepp, Co-Founder, From Day One