May Virtual: Employee Retention, Coaching and Advancement

Wednesday, May 22, 2024


The Art and Science of Employee Retention, Coaching and Advancement

While the pace of job-hopping has eased, employers have a powerful motivation to retain skilled workers, both for financial and cultural reasons. How can employers use new tools, including AI, to gain insights about what’s inspiring their workers to stay committed–or walk out the door? Since attrition is often caused by poor relationships with managers, what are innovative ways for employers to train their workers to be better leaders at a time when workers have higher expectations for job satisfaction? How can technology help make coaching more effective?

From Day One is a Recertification Provider for SHRM and HRCI. This session is eligible for 3 credits from both organizations. The Activity IDs will be sent to attendees after the conclusion of the session.


All times shown below are U.S. Eastern Time

12:00 PM - 12:15 PM
12:15 PM - 12:25 PM
Opening Remarks
12:25 PM - 12:50 PM
How to Take a Multi-Faceted Approach to Developing Leaders (Fireside Chat)

At the world’s largest music company, leadership and career development takes many forms, with a particular emphasis on change management, resilience, and psychological safety. From capstone projects to solve real business problems to a program for high-impact players, the company believes in employee advancement as a key area for innovation.


Jennifer Rice, SVP, People Development and Organizational Effectiveness, Universal Music Group


Bryan Walsh, Editorial Director, Vox

12:55 PM - 01:15 PM
The Best Managers Don’t Fix, They Coach: Actionable Strategies for Your Leadership Toolkit (Thought Leadership Spotlight)

Do you solve problems for your direct reports, or do you give them the skills to solve problems themselves? As ambitious leaders, you might feel like you need to have all the answers. The truth is: You don’t. In fact, focusing on answers is the Achilles’ heel that holds good leaders back from becoming great ones. In this session, we’ll share proven coaching tools you can put into practice immediately to bring out your team’s best work.


Anita Hossain Choudhry, Co-Founder & CEO, The Grand World

01:20 PM - 02:00 PM
Conscious Coaching: Guiding and Recognizing Talent With a Holistic Approach (Panel)

Insightful leaders recognize that coaching is not just about strategies and tactics, but about the employee’s mindset, well-being, and resilience. How can coaching be applied in a more holistic way, giving more personalized guidance? How can coaching, as well as employee recognition, enhance a company’s total-rewards proposition? How can this approach bring benefits for the whole organization, including a greater sense of inclusion and engagement?


Isobel Lincoln, SVP, HE, Unibail-Rodamco-Westfield 

Sarah Waltman, VP, Global Talent Management & Organizational Development, Dentsply Sirona

William (Bill) Agostini, Senior Advisor, Strategic HR, SABIC

Sarah Sheehan, Founder & CEO, Bravely

Sean M. Allen, SVP, Strategy & Talent Solutions, MDA Leadership Consulting


Lydia Dishman, Senior Editor, Growth and Engagement, Fast Company

02:05 PM - 02:25 PM
ACTIVATE: Coaching the Next Era of Women Leaders (Thought Leadership Spotlight)

The way we’ve been working isn’t working for women in the workplace–but disrupting the status quo isn’t easy. What’s needed is a new approach that leverages both the mind AND the body. In this session, Guts & Grace CEO LeeAnn Mallorie will share strategies, case studies and concrete advice about how she coaches female changemakers to ACTIVATE their leadership and step into their next level. Discover the New Paradigm Success formula that disrupts burnout and develops more resilient, inspired, present and powerful women leaders. It may even change how you see the world.


LeeAnn Mallorie, Founder & CEO, Guts & Grace Leadership

02:30 PM - 03:15 PM
5 Tactical Ways to Improve Team Participation (Workshop)

Employees have different workstyles, behaviors, backgrounds and comfort zones. In team settings we often see two or three people do all of the talking while everyone only speaks when asked. Join Vivek Nigam for a conversation about how to focus on the needs of the individual to get the entire team to participate so that everyone can have an equitable voice and feel valued. Vivek will show tactical methods and techniques that you can do today that will improve the overall participation on teams. And he will touch on using AI and new processes to continue to encourage participation.


Vivek Nigam, CEO, BeRemote

02:30 PM - 03:15 PM
Create Outstanding Managers, Faster (Workshop)

One of the best ways to drive results and employee engagement is to increase the effectiveness of your managers. In this mini-workshop by LifeLabs Learning, you’ll learn easy-to-implement strategies that will take managers from good to great. In this mini-workshop, you’ll discover the core behaviors that have the biggest impact on manager success; practice manager tipping-point skills, like coaching and feedback; and end with a plan to spread and scale manager training across your company.


Matt Williams, Senior Leadership Trainer & Workplace Diversity, Equity, and Inclusion Researcher, LifeLabs Learning

02:30 PM - 03:15 PM
How HR MVPs are Transforming Task Managers into People Leaders (Workshop)

In this session led by Matt Poepsel of the Predictive Index, you’ll learn best practices gleaned from progressive HR teams. We’ll discuss what defines the modern MVPs of HR, and how HR MVPs are helping managers shift to become leaders. You’ll also learn the most common obstacles keeping managers stuck in old ways, the four requirements for optimal leadership performance, and the essential elements of a successful manager development program.


Matt Poepsel, PhD, VP & Godfather of Talent Optimization, The Predictive Index

03:20 PM - 04:00 PM
How to Make Upskilling and Reskilling Part of a Corporate Culture of Learning

Human capital can be increased through upskilling, education, and training. Employers who make learning a continuous part of their culture can cost-effectively develop the talent they need, as well as enhance their employer brand. How can companies best identify the employees who can make that shift? What are the most effective new educational techniques, which put an emphasis on active learning? How can corporate leaders promote a mindset of continuous learning and curiosity?


Yonata Rubin, Head of Talent, MGM Resorts International

Shannon Flynn, VP, Corporate HR, Fortive Corp.

Will Campbell, VP, Learning & Leadership Development, JLL

Meredith Haberfeld, Founder & CEO, ThinkHuman

Erica Ishida, CEO, Yellow Cedar Group, Case Western Reserve University


Emily McCrary-Ruiz-Esparza, Contributing Editor, From Day One

04:05 PM - 04:30 PM
What It Takes to Put the Employee at the Center of Remote Work (Fireside Chat)

Studies suggest that remote workers tend to get less mentoring, and fewer promotions, than their in-office colleagues. But by investing in employee experience, companies committed to their remote workers can provide equitable opportunity for career advancement and professional growth. An inside look at how Yelp does it.


Carmen Amara, Chief HR Officer, Yelp


Jessi Hempel, Senior Editor-at-Large, LinkedIn, and host, “Hello Monday” podcast

04:30 PM - 04:35 PM
Closing Remarks