In an era of digital transformation and rising employee expectations, companies will need to become even more attuned to the needs and aspirations of workers to keep them engaged and satisfied on their career paths. And in an environment of hybrid work and strained profits, employers will have to focus on making work both efficient and sustainable. How can companies do more with less, while maintaining employee well-being? What are the next frontiers in talent acquisition, employee benefits, learning and development, and diversity, equity, inclusion and belonging?

From Day One is a Recertification Provider for SHRM and HRCI. This session is eligible for 4 credits from both organizations. The Activity IDs will be sent to attendees after the conclusion of the session.


08:30 AM - 09:30 AM
Crossroads Breakfast
09:30 AM - 09:35 AM
Great Hall Opening Remarks
09:35 AM - 09:55 AM
Great Hall Responding to Chronic Labor Shortages: How a Healthcare Giant Takes Innovative Approaches (Fireside Chat)

Industries struggling to attract and retain skilled workers can learn from hospitals and other healthcare providers, who’ve been motivated to explore new ways of building healthy teams and healthy leadership. The chief people officer from the region’s largest hospital system, with 67,000 employees, will tell how it’s appproaching the problem, both internally and with business, community, and government partnerships.


Heather Brace, SVP and Chief People Officer, Intermountain Healthcare


Lauren Gustus, Executive Editor, The Salt Lake Tribune

09:55 AM - 10:00 AM
Great Hall Session Introduction


Jaime Ninataype, Hiring Specialist, Workstream

10:00 AM - 10:40 AM
Great Hall Do Your Workers Feel a Sense of Belonging and Recognition? (Panel)

In this labor market, workers are picking you as much as you’re picking them. What are the key elements that make an employer welcoming to a diverse labor pool, from personalized benefits to effective recognition programs? How much does career growth and employee retention add to a company’s allure? Instead of looking for a “culture fit” in new employees, how can companies make their workplace better-suited to diversity?


Whitney Harper, SVP of People, Extra Space Storage

Weslie Porter, Director of Culture and Engagement, Utah Department of Government Operations

Emma E. Houston, AVP for EDI & Chief Diversity Officer, University of Utah

Matt Frisbie, Chief Marketing Officer, AXOMO


Robert Gehrke, Government and Politics Reporter, The Salt Lake Tribune

10:40 AM - 11:05 AM
Great Hall How to Solve the Challenge of Corporate Togetherness and Shared Mission  (Thought Leadership Spotlight)

Well-managed companies know they will earn a huge competitive advantage if they can find ways to spread excitement and buy-in across their workforce about a shared mission. But any corporate leader, particularly in the post-pandemic, hybrid-work era, will find those goals elusive if their own people feel disconnected or, worse, suffer from loneliness. Last year, U.S. Surgeon General Vivek Murthy declared loneliness an epidemic, "ringing the alarm that social isolation was causing mental and physical harm," the Wall Street Journal reported, citing the potential cost to employers of more than $150 billion a year. As a promising solution, we'll explain how CollegeNET is addressing the challenge of employee connection and shared mission via our new HR Video FocusRing technology. Through each FocusRing we stage, we spread engagement by creating new connections between people that incite cross-department learning and discovery while sparking discussion and thinking about a shared mission.


Jim Wolfston, Founder, President, CollegeNet

11:05 AM - 11:30 AM
Crossroads Coffee Break
11:30 AM - 12:15 PM
Plaza Ballroom A Employee Mental Health: Centering on Worker Voice and Equity (Workshop)

Join us for an engaging workshop focused on the evolving landscape of mental health support in the workplace. Delve into crucial considerations such as employee voices and equity in work, which are poised to become pivotal aspects requiring thorough evaluation by management and executives. 


Amelia Wilcox, Founder & CEO, Nivati

Haeli Harris, Director of Clinical Ops, Nivati

11:30 AM - 12:15 PM
Plaza Ballroom C The Science Behind Trust: How to Navigate Change with Adaptable Teams (Workshop)

In this session, you’ll gain insights into the pitfalls of workplace change initiatives and discover the pivotal role trust plays in effective change management. Learn to foster adaptability and resilience within your teams and leave armed with practical tools to enhance team dynamics and organizational culture. Elevate your company with strategic knowledge and immediate, actionable takeaways for corporate transformation and leadership empowerment.


Zach Smith, Chief Activation Officer, Co-Founder, Activate 180

12:15 PM - 01:15 PM
Crossroads Lunch
01:15 PM - 02:00 PM
Plaza Ballroom A Back to the Basics With New and Improved Talent Acquisition Technology (Workshop)

The recruitment marketing industry is full of trendy, flashy technologies promoted to HR practitioners in marketing campaigns and sales demos, but do the technologies live up to their name after the sale? Join the Recruit Rooster team as they explore the necessary basics and must-have technologies to form the best-performing solutions. We’ll sift through the fluff and show what works, based on experience working with hundreds of major corporations, as well as statistics to validate or debunk various recruitment technologies. We’ll look at the industry’s history, sharing an insider’s view of which trends succeeded and failed, as well as assessing which up-and-coming concepts will flourish.


Heather Hoffman, Chief Operating Officer, Recruit Rooster

Ruth Toombs, Sales Manager, Recruit Rooster

01:15 PM - 02:00 PM
Plaza Ballroom C HR’s Role in Manager Development: The What, Why, and How (Workshop)

Managers play a crucial role in organizational success, and fostering strong connections with their teams is key. This interactive workshop will explore the significance of HR in creating a culture of effective leadership, starting with the compelling “why” of investing in manager development and the essential skills that managers need. Whether you’re an HR professional, L&D specialist, or a manager seeking growth, we will discuss and discover actionable steps, best practices, and real-world examples to elevate your organization’s managerial capabilities.


Peter Brussard, President, Bridge

02:10 PM - 02:55 PM
Great Hall How to Make Reskilling Part of a Corporate Culture of Learning (Panel)

Employers who make reskilling a continuous part of their culture can cost-effectively develop the talent they need, as well as enhance their employer brand. How can companies best identify the employees who can make that shift? What are the most effective new educational techniques, which put an emphasis on active learning? How can corporate leaders promote a mindset of continuous learning and curiosity?


Trent Savage, SVP, Chief HR Officer, Mountain America Credit Union

Nate Miller, VP of Learning, Culture and Development, Vivint 

Marcus Cazier, Head of L&D for the Americas, bioMérieux 

Donald Erb, HR Channel Czar, CollegeNET 

Steve Arntz, Co-founder & CEO, Campfire


Ciara Hulet, Morning Edition Host, KUER News, NPR Utah

02:55 PM - 03:25 PM
Great Hall Change Can Be Daunting, But Here’s How to Turn Uncertainty Into Opportunity (Fireside Chat)

Change is inevitable. When unexpected change distrupts well-established routines, personally and professionally, it’s natural to wonder, “Who rocked the boat?” Unfortunately, that’s exactly the wrong question to ask. A change expert from the renowned FranklinCovey organization will show how to engage teams throughout the process and build the skills to pilot your team through the waters of disruptive change.


Andy Cindrich, Senior Consultant, FranklinCovey, and Author of Change: How to Turn Uncertainty Into Opportunity


Steve Koepp, Co-Founder and Chief Content Officer, From Day One

03:25 PM - 03:50 PM
Crossroads Coffee Break
03:50 PM - 04:35 PM
Great Hall Cultural Transformation and Meaningful Work: Nurturing a Purpose-Driven Workplace (Panel)

In an era of rapid change, purpose-driven environments are increasingly more important. How can leaders navigate cultural shifts within their organizations that prioritizes meaningful work, foster employee satisfaction, loyalty, and overall well-being? How can leaders tap into the power of intrinsic motivation to create genuine purpose and fulfillment?


Brooke Shreeve, Chief People Officer, Weave

Dan Kwong, VP of Talent & Culture, Woodward

Daniel Allred, VP of HR, Head of Global HR, ZAGG Inc.

Josh Olofson, VP, Employee Experience, Crumbl

Tracie Kalmar, Human Resources Manager, ApplicantPro


Mekenna Malan, Editor, Utah Business

04:35 PM - 05:00 PM
Great Hall How Generous Benefits Can Make a Difference When Salaries Are Maxed Out (Fireside Chat)

A dog-friendly workplace, healthy food, big employee discounts, and other benefits like “adventure leave” are the kinds of things that the online retailer Backcountry uses to reward its workers and enhance the company’s outdoorsy culture.


Ben Gross, Chief People Officer & General Counsel, Backcountry


Mekenna Malan, Editor, Utah Business

05:00 PM - 05:05 PM
Great Hall Closing Remarks
05:05 PM - 05:30 PM
Crossroads Evening Reception


The conference will take place at the Utah Cultural Celebration Center, a space created to provide a place where people from all walks of life can come together and share ideas; inspire, nurture, and learn from one another; enjoy arts and cultural experiences; concerts and performing arts.