How Men Can Be Better Allies for Women, at Work and Home

BY Angelica Frey | December 13, 2020

Throughout the pandemic, women are the ones who’ve borne the brunt of the distress. The recent Women in the Workplace survey by McKinsey & Company and LeanIn.Org found that one in four women are considering downshifting their careers or leaving the workforce, largely because of the critical shortage of childcare. An alarming number have already left. In September, of the nearly 1.1 million workers who dropped out of the workforce, about 865,000 were women, while 216,000 were men, according to the National Women’s Law Center. We’re in the middle of a she-cession, a mass exodus of women from the workforce, with women of color particularly affected.

Women were already at a disadvantage at home and in the workplace, carrying most of the load as parents and enduring longstanding inequities on the job. Now that the situation has become an emergency, one of the pressing questions is whether women will be expected to solve these issues on their own. They shouldn't, according to the authors of the new book Good Guys: How Men Can Be Better Allies for Women in the Workplace, by professors David G. Smith and W. Brad Johnson. They argue that men, who are often the most influential stakeholders in an organization, need to pitch in–now more than ever. “I think companies are wrestling with, How do we prevent losing two or three decades of progress on diversity and inclusion when it comes to gender? And that's a huge challenge,” said Johnson in a conversation with the co-authors moderated by Faye Penn, executive director of women.nyc. Speaking at From Day One’s recent conference on how employers can help working parents, the authors offered insights from their longtime research on gender equity:

No, It’s Not Just a “Women’s Thing”: “Too often we find that men hear words like women or diversity or equity, or inclusion about gender, and they immediately check out. They assume that's a women's thing: That's not for me, I don't really have a role in that. I don't have a voice. That’s not me. Men have been nowhere in sight,” said Johnson. “We want to flip the script. It’s not about women, this is about leadership–inclusion, equity, making people feel genuine, belonging–this should all be part of our leadership’s brand.” On that note, to some men, it’s quite an abstract concept. “Guys believe in gender equity, but most will say they’re not sure what their role is,” said Smith. “The guys who really do believe in it, they’re not doing as much as what they think they are.”

What About Your Household? Allyship does not end in the workplace. “We’re never gonna get to equity if it’s always women who have to step away from work during the pandemic,” said Johnson, noting that, when it comes to domestic duties that arise during work-from-home situations, women tend to do twice the work of their partner. (Single moms, of course, carry an even greater burden.) “As long as that’s the case, no matter how good we are at work, they’re always going to have this double shift,” he said. So, any man partnered with a woman should ask himself the following questions: Am I doing my share of the housework, of the child care, of everything that comes with that? Am I helping with the emotional labor of running a family? Am I planning the next event? Do I know my children's clothing sizes? These concerns tend to fall on women–and tend to go unacknowledged by men.

Role Modeling Works: At home, seeing their father being engaged in household and family-management chores gives a good example for both sons and daughters, the authors pointed out. Sons will learn that equally heavy lifting in the house is the norm. Daughters, by contrast, will grow up to expect the same from their own partners. At work, Smith said, men who want to be good allies of their female coworkers should talk about having to take one of the kids to the doctor, or having to leave a little earlier for a parent-teacher conference. In the good examples they’ve observed, “They talked about leaving loudly, they made it very visible when they were leaving and why they were leaving,” Smith said. “That’s to role-model for the junior men [at work].” This also means de-stigmatizing flex-work arrangements. “Most of us recognize that these are not women's programs anymore,” he said. “Not that they ever were before, it's just that women took advantage of them more often than men did.”

The Rules Have to Be Backed up by the Culture: If a company establishes equitable parenting policies for men and women, but fosters a culture that discourages fathers from taking advantage of them, the situation tends to prolong the inequity. Fear of being sidelined is strong, especially among men. While young fathers do want to lean in and be better partners at home, knowing that it’s better for a child’s development, they often face this kind of headwind, both from their supervisors and their peers. “If a guy takes two months [to take care of his new baby], men are like, Dude, why do you wanna be home with a baby? That’s something we have to overcome,” said Johnson.

Speaking on allyship in the workplace, clockwise from upper left: moderator Faye Penn of women.nyc and authors David G. Smith and W. Brad Johnson (Image by From Day One)

America Is Not Scandinavia, But We Should Do Better: It’s well known that other countries have better maternity- and paternity-leave policies than the U.S.–120 countries offer paid maternity leave. In the U.S., the Family and Medical Leave Act (FMLA) allows employees 12 weeks of leave after the birth of a child, but they’re not required to be paid and only 60% of workers are eligible. America’s laws tend to reflect its traditional views toward work and family. “The notion of what work is, and the nature of work–it's this very individualistic perspective that we have that, Hey, having children is your choice,” said Smith. “There’s no collectivist idea that children are a natural thing, that we should have children, and that it's healthy for our country and our families and our society to do that.”

Plus, there’s the conditioning of the American Dream: That if we work hard enough, then we can move up. As a corollary, taking time off is not a sign of hard work. It’s a notion that’s hard to shake off, even subconsciously. “I believe in the American Dream, too,” said Smith. “But I also believe that we have to support our families, because they're going to have children. And part of a healthy society is having that support network there.”

Angelica Frey is a writer and a translator based in Milan and Brooklyn.


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Hope for Cynics: How to Replace a Lack of Trust With “Hopeful Skepticism”

“I wrote this book because I needed it,” said renowned psychologist and author, Jamil Zaki, Ph.D. about his latest book, Hope for Cynics: The Surprising Science of Human Goodness. “I’ve been studying the science of kindness and empathy and connection for 20 years, and oftentimes people assume that must mean that I walk around blissed out by human goodness constantly. But the secret is that this entire time, I’ve tended towards cynicism,” Zaki said during a fireside chat at From Day One’s December virtual conference.In life and in work, cynicism is making us sick, but Zaki offers a cure. While cynicism is an understandable response to injustice and inequality, in many cases it is misplaced. Dozens of studies find that people fail to realize how kind, generous, and open-minded others really are. Dr. Zaki imparts the secret for beating back cynicism: “hopeful skepticism”–thinking critically about people and our problems while honoring and encouraging our strengths.“We are living through a quiet but devastating epidemic of cynicism,” Zaki told session moderator, Megan Ulu-Lani Boyanton, reporter at the Denver Post. In 1972, about half of Americans believed most people could be trusted. By 2018, only a third believed the same. He cites the financial collapse of 2008 as a time when our faith in institutions plummeted. “We are living in a trust deficit. When trust is depressed, cynicism rises. Cynicism is poisonous for our mental health, our physical health, relationships, our communities, including our businesses and organizations and our culture.”But not all hope is lost, cynicism is often just a mistake or a bias. “When you pay closer attention to the data, people tend to be more generous, trustworthy, open minded and kind than we realize,” Zaki said. That’s where his “hopeful skepticism” comes in—“acknowledging that oftentimes our bias means we underestimate each other and by connecting more with the data and with people in general, we can rebuild our sense of faith in each other and use that to fight for a future that more of us want.”Hopeful Skepticism in ActionThe difference between cynicism and skepticism is key. “Skeptics withhold their judgment and look for evidence,” Zaki said. And while optimism, in assuming a positive outcome, can lead to complacency, hope instead can inspire action. “Hope is the belief that things could improve, but that we don’t know that… the future is uncertain, and in that uncertainty, our actions matter.” Therefore, hopeful skeptics are data-driven and withhold assumptions, while knowing that people and situations can surprise us in a positive way.Jamil Zaki, Ph.D., Director of the Stanford Neuroscience Lab and Author, “Hope for Cynics: The Surprising Science of Human Goodness” was interviewed by Megan Ulu-Lani Boyanton, Reporter, the Denver Post (photo by From Day One)At work, cynicism can be lethal, says Ulu-Lani Boyanton. “[There is] a heavy price for mistrust in a corporate environment.” The data shows that cynics are less likely to rise to positions of leadership, have poor morale, perform worse, and are less loyal to organizations. Cynicism spreads easily and having too many cynics at an organization can lead to a collapse of collaboration, innovation, and productivity. “Why take a risk if the person next to you would prefer to see you fail?” Zaki said. “Leaders need to be quite intentional about fostering trust and cooperation, because without that, our tendency is to focus more on the negative.”Political and social polarization can also breed cynicism. “Americans have lost contact with folks who are different from them. We no longer rub shoulders with people who are politically different from us. We’ve sorted so that we interact less with real folks we disagree with. So how do we know who they are?” Zaki said. We rely on media depictions for that information, and often it’s inaccurate. “We conjure up a version of people we disagree with that is quite frightening and quite wrong. And we miss out on the common ground.”This extends to workplace disagreements and divisions. “People stop talking with one another. They start to exaggerate the negative qualities of the other side. They start to think a ‘win’ on the other side is a ‘loss’ on their own. We focus so heavily on what separates us that we lose sight of all the things we have in common,” Zaki said. To solve this within the workplace, Zaki says, bring both sides together and have them list all the things they agree on and disagree on. They will be shocked at how the agreements outweigh the disagreements.Seeing Each Other More ClearlyIt’s incumbent on HR to help team members move past their own biases and internal disagreements. When Zaki surveys employees, he always finds that the vast majority want collaboration and trust to be at the center of their work, and that they also don’t realize that other folks want it too. “If you’re a leader, one way to fight cynicism is not to lie to people, but to tell them the truth and to show them the truth in as quantitative and specific a way as you can,” Zaki said.One way organizations can inspire collaboration, creativity, and trust, Zaki said, is by “rewarding people for not just their individual performance, but how they showed up for their colleagues.” Mission-driven companies like Patagonia or Cotopaxi, that are not only focused on product development but also “advancing a philosophy of caring, not just for ourselves, but for the planet” all speak to Zaki’s tenets of hopeful skepticism.He encourages organizations to invest in developing “soft skills,” or what he calls “human skills,” so that employees can get better at understanding themselves and others and communicate more effectively. Empathy and emotional intelligence are vital to success.Humans suffer from a negativity bias as part of an evolutionary response to physical threats. Noticing that knee jerk response within oneself is key to moving past it. “Being a hopeful skeptic can open us to incredible numbers of social opportunities, whether that’s pleasant conversations with strangers, bridging differences with people we disagree with, building relationships, friendships, collaborations, parenting more effectively, and building more trusting communities. And in all these cases, the steps are simple,” Zaki said. “I’m much more positive and hopeful since researching cynicism, because I realized how much of it is just an error, and that’s true in our politics, in our organizations, but just in our everyday lives as well. Hope is not naïve, it’s not privileged, it’s not toxic. It’s an adaptive and adaptable response to the best data that we have. We can fight for that better future together by seeing it more clearly.”Katie Chambers is a freelance writer and award-winning communications executive with a lifelong commitment to supporting artists and advocating for inclusion. Her work has been seen in HuffPost and several printed essay collections, among others, and she has appeared on Cheddar News, iWomanTV, On New Jersey, and CBS New York.

Katie Chambers | January 13, 2025

How to Leverage AI to Make Room for the Important Stuff

With HR technology revolutionizing how organizations operate, companies that embrace innovative tools can boost employee engagement, streamline processes, and strengthen their bottom line. At From Day One’s November virtual conference, Sonya Echols, vice president of HR at Comcast, shared her insights on HR technology in a fireside chat moderated by Denver Post reporter Megan Ulu-Lani Boyanton.Echols highlighted strategies for integrating technology that elevates HR from a traditional administrative role to a strategic business partner. “There are just so many choices that people have today,” Echols said.  “And really trying to differentiate ourselves is something that we continue to focus on.”At Comcast, the focus on employee development informs their approach to technology: first, choose the right tools, then integrate them effectively. “Making sure that we have a robust learning and management system that meets the needs of our teammates is key,” Echols said. Choosing the Right TechnologyThere are three critical factors to consider when introducing HR technology to an organization, says Echols:Return on Investment (ROI): Investing in HR technology should bring significant value to the organization. "There’s so many things out there that seem exciting, and we all get distracted by the shiny new thing,” Echols said. “But if we’re going to really invest in HR technology, we need to make sure that it’s going to pass the sniff test around ROI.” Organizations must assess whether a new tool will truly enhance operations and deliver measurable benefits.Must-Have vs. Nice-to-Have: HR teams must prioritize essential tools over optional ones. “There are things that we as HR really, really need to be investing in, and then there’s things that are nice to have,” Echols said.  By focusing on must-haves, organizations can free up time and resources for high-impact work. The goal is to choose technology that allows HR to concentrate on strategic tasks rather than administrative processes.Buy or Build?: Deciding whether to purchase or develop HR technology in-house is a crucial step. Echols encouraged companies to weigh the pros and cons of each approach. “When you think about buying HR technology off the shelf, you need to ask yourself, ‘Is this going to be customizable at all, or can I configure this at all?’ Even that could be a little bit costly,” she said. Organizations must also consider whether they have the technical expertise to manage custom solutions.Additionally, Echols stressed the importance of asking the right questions when evaluating technology vendors. “As soon as we deploy this, is it going to be outdated? Is there a newer version coming out? When are there upgrades that we will automatically be able to get from this vendor?” Understanding these dynamics is essential for making informed decisions and avoiding unnecessary expenses.Sonya Echols of Comcast, right, spoke with Megan Ulu-Lani Boyanton of the Denver Post (photo by From Day One)By focusing on ROI, prioritizing must-have solutions, and carefully evaluating the decision to buy or build, organizations can ensure their HR technology investments are effective and future-proof.Thoughtful Integration Is KeyHaving the technology is one thing—integrating is something entirely different. Companies must approach integrating new technologies of any kind as thoughtfully as possible, starting with trust.A culture of trust is imperative. Echols says this should be developed constantly over time. 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We use Workday here at Comcast,” Echols said.  “It has helped us in HR a lot by empowering our employees, both business leaders and non-people leaders, to own their experience. They can go in, they can look at their information at any time.” Instead of HR personally handling every employee request, technology enables individuals to access information themselves. This evolution is reshaping how HR is perceived within companies. “I think a lot of technology is moving toward self-service versus the white-glove service that we in HR typically provide,” said Echols. “Now that is shifting and evolving so folks can self-serve and allow HR to really be seen as business leaders who happen to sit in HR seats.”By empowering employees with self-service tools, prioritizing strategic technology investments, and focusing on seamless integration, companies can elevate their HR functions from administrative to transformational. Companies should approach HR tech adoption thoughtfully by focusing on ROI, scalability, and trust-building to unlock its full potential.Carrie Snider is a Phoenix-based journalist and marketing copywriter.

Carrie Snider | January 02, 2025

Technology and Humans: How to Reinvent the Working Relationship

A lot of conversation around generative AI in the workforce feels dire, and many are speculating that when the dust of the AI revolution clears, humans, in many professional roles, will no longer be relevant. The counterpoint, however, is that AI will change how work is done but not necessarily as a replacement for humanity, but as an enhancement. “My team wakes up every morning thinking about, How do we discover and understand the new patterns of work, and where is work going?” said Matthew Loys Duncan, the head of Future of Work Thought Leadership at Microsoft.“I think people are scared about change, right? But in general, I think it's the concept of change, and how willing are we to really know that with change comes growth and new opportunities. And we’ve never seen that more so than recently with AI." Duncan spoke with Nicole Smith, the editorial audience director for Harvard Business Review, in a fireside chat at From Day One’s December virtual conference. They discussed the emerging patterns between technology and humans, and how AI will enhance humanity in the workplace. Distinguishing Fad From the Actual Future“First and foremost, let’s put the facts on the table. AI has been around for 40 years. It’s helped us correct our sentences [for years]. So it's been in our world; it’s just been behind the scenes.” Duncan believes AI’s potential impact on the workforce is going to be as big as the industrial revolution or the emergence of the internet. “I remember a day when there wasn’t a .com and we didn't have all this massive information. We can’t imagine a world where we don’t click and shop and it’s at my front door in a matter of hours. It’s going to have that profound of an effect.”Matthew Loys Duncan, the head of Future of Work Thought Leadership at Microsoft (Company photo)However, the profound impact and change is not going to come from one direction, and people will have to experiment with it. Duncan points out that people already are, indeed, experimenting with AI. “We’ve never seen such a massive experimentation—millions of people basically, overnight, started using it.”“The challenge is always, with anything new like this, you have to experiment. [U]nderstand how it’s applicable. And what’s unique at this moment with generative AI is its usefulness. It’s only a breakthrough when it’s useful." From planning a vacation to a big event at your kid’s school to freelance writers experimenting with it to condense information and produce workable outlines to generating ideas—everyone is still experimenting with AI. “I think it starts with individuals, but what we’ve seen in the last almost two years is leaders that believe this is a new way of how you’re going to create greater efficiency and productivity. Or a new opportunity to innovate and create like we've never done before. I’m sure everyone’s seen the meme: It’s not that you're going to lose your job to AI, you're going to lose your place in the market to those that are applying AI,” Duncan said.One of the ways Duncan points out AI’s inventiveness is in how it’s able to take the overload of information, all the historical data of, say, one organization and make good predictions from that data. “If you apply AI to that, you can actually, for the first time, layer over all that data and information and start to understand your business very explicitly.”AI is transforming how businesses approach customer retention and sales as well, Duncan observed. In customer service, AI can analyze subscription data to predict churn by identifying patterns, such as reduced usage or complaints, or signaling when a customer may cancel. This allows businesses to intervene with personalized outreach—both digital and human—to retain customers. In sales, AI acts as a copilot, helping sales representatives sift through leads to pinpoint those with the highest conversion potential. It also provides real-time coaching, offering suggestions and strategies to close deals effectively. As Duncan put it, AI enhances decision-making “at the right time and right place.”AI Could Potentially Make Us More HumanAnother fear of AI, and indeed a problem with automated customer service already, is that it’s taking the humanity out of our interactions. This raises the question, as Smith pointed out: Will there be room for human emotional intelligence in the workplace of the future? Duncan seems to think so. “I have a premise that AI will make us more human.” He cited research Microsoft has done on human performance that points to 68% of people saying “they struggle with the pace and volume of work.” After surveying 31,000 people in 31 countries about where they focus most of their time, 60% of that time goes to emails, chats, and meetings. For every email someone sends, they have to read four. “There’s not enough time in the day, not enough energy to get it done. That’s where, oddly enough, AI and generative AI, in this more useful natural-language reasoning world, become[s] our assistant and really help[s] us break through.” Duncan says that if AI can take over mundane tasks, then it can give us back about 10 hours per month, which he says can help “unlock” what makes us and allow us to focus more on “communication, connection, empathy and relationship with other humans.”Expanding on with that theme of lost time regained with AI, Smith pointed out a ubiquitous sentiment out there in the world: Technology hasn’t freed us from overwhelming work obligations. In fact, it has made us feel that we always have to be on. “Do you think AI is going to intensify that pressure to stay connected? Or do you think it can help us break free from our digital addiction?” Smith asked.“When was the last time, or where were you, when you had your last great idea?” Duncan said. “I usually hear in the shower, on a run, walking my dog. What’s common there is, we’re at a place with our own mind, where we have space to think and be creative and focus, and we need to bring that back.”Duncan touched back on the research they’ve done at Microsoft showing how AI, when utilized effectively both at work and at home, can recoup many hours of time a month lost to drudgery. “And what do you want to use with those 10 hours? And my answer is, whatever is going to make that human do better. The reality is, it’s meant to refuel and re-energize and give people the space to actually innovate and create like we’ve not been able to do for a while.”Matthew Koehler is a freelance journalist and licensed real-estate agent based in Washington, DC. His work has appeared in the Washington Post, Greater Greater Washington, The Southwester, and Walking Cinema, among others.(Illustration by Moor Studio/iStock by Getty Images)

Matthew Koehler | December 30, 2024