Serafina Miller is a Senior Principal Health Consultant at Mercer.  She partners with employers to ensure their employee benefits programs integrate with compensation strategies and business objectives, as well as aligning with organizations’ broader Diversity, Equity & Inclusion (DEI) strategies, including accelerating DEI through benefits for BIPOC and LGBTQIA+. 

Serafina has worked in the insurance industry since 1998, beginning her career at Principal Financial Group. She spent six years working at KBR Insurance Services where she specialized in small group account management, as well as six years at ArlenGroup where she worked with employer groups ranging in size from 200 - 1,200 employee lives in multiple industry niches including banking, bio-technology, transportation companies, high tech, engineering firms, and law firms. Her experience also includes unions and MEWAs.

She also currently serves as the Interim Board President for the Art Deco Society of California.  She and her two daughters are dedicated fans and supporters of Circus Bella.

Emily McCrary-Ruiz-Esparza is a freelance reporter and From Day One contributing editor based in Richmond, Va., who writes about workplace culture and policies, hiring, DEI, and issues faced by women. Her work has appeared in The Washington Post, Fast Company, and Food Technology, among others, and has been syndicated by MSN and The Motley Fool.

Liz Pittinger is head of customer success for Stork Club Family Building Benefits.  She has been working with HR leaders for the past 7 years specifically on how to include digital healthcare solutions to their benefits portfolios and over 9 years experience managing accounts both domestically and internationally.  She has experience working closely with HR teams with jumbo, enterprise, and mid-market employers across industries and geographic locations to help understand trends HR leaders face when choosing, implementing, communicating, and achieving value from their benefit solutions. She was an international project manager for the federal government, has Fortune 100 experience, holds two master’s degrees (Political/Economic Development; Exercise Physiology/Health Promotion), and enjoys working with start-up companies to create customer-centric account management teams.  Liz currently lives in Minneapolis, Minnesota with her family.