Building a Culture for Workers and Companies to Thrive in Times of Change

In an era of digital transformation and rising employee expectations, companies will need to become even more attuned to the needs and aspirations of workers to keep them engaged and satisfied on their career paths. And in an environment of hybrid work and strained profits, employers will have to focus on making work both efficient and sustainable. How can companies do more with less, while maintaining employee well-being? What are the next frontiers in talent acquisition, employee benefits, learning and development, and diversity, equity, inclusion and belonging?

From Day One is a Recertification Provider for SHRM and HRCI. This session is eligible for 4 credits from both organizations. The Activity IDs will be sent to attendees after the conclusion of the session.

From Day One Is Proud to Welcome Our Title Sponsor, Marsh McLennan Agency


08:30 AM - 09:30 AM
Gallery Breakfast
09:30 AM - 09:35 AM
The Forum Opening Remarks
09:35 AM - 09:40 AM
The Forum A Word From Our Title Sponsor


Kate Moher, President, National Employee Health & Benefits, Marsh McLennan Agency

09:40 AM - 10:00 AM
The Forum Cultivating a Strong Corporate Culture in a Changing Work Dynamic (Fireside Chat)

In the evolving relationship between employers and workers, business leaders need to be nimble in handling the unsettled structure of hybrid work, changing attitudes about work styles, and the effect of low attrition on career growth. The head of people at a leading fintech company illuminates how her company responds to the challenges of maintaining employee engagement and performance.


Jennifer Christie, Chief People Officer, DocuSign


Taylor Telford, Corporate Culture Reporter, the Washington Post

10:00 AM - 10:05 AM
The Forum Session Introduction


Jonathan Murray, Head of Empowerly for Employers, Empowerly

10:05 AM - 10:45 AM
The Forum DEI Will Endure, But Corporate Advocates Will Need to Reframe Their Approach (Panel)

With initiatives toward diversity, equity and inclusion (DEI) enduring a backlash on several fronts, advocates would be well-advised to rethink their goals, strategies, and messaging. If there’s still a strong business and moral case for DEI, what approaches will work better in the current climate of culture wars, corporate austerity, and legal challenges? In an increasingly diverse country, how can DEI be reframed so that it's even more inclusive, embracing neurodiversity and the multigenerational workforce?


DeShaun Wise Porter, VP, Global Head of Diversity, Equity, Inclusion & Engagement, Hilton 

La Vida Johnson, VP, DEI, Edelman 

Lara McLeod, Inclusion, Equity & Belonging Business Lead, Robinhood

David Yozzi, EVP, General Manager, Inclusive Workplaces, Texthelp


Kristen Parisi, Reporter, HR Brew

10:45 AM - 11:10 AM
The Forum Thriving in 2024: Navigating the Future of Business With Resilience and Innovation (Thought Leadership Spotlight)

In a dynamic business environment, adaptation is essential to stay competitive. In 2024, organizations face unprecedented challenges and opportunities, demanding a blend of resilience and innovation. Join us for an enlightening presentation on how to navigate and excel in this landscape. Gain insights, strategies, and actionable advice to thrive amid evolving industry trends. Whether you’re from a small or large enterprise, this session aims to empower you with the tools and mindset vital for success in 2024 and beyond.


Amy Letke, National Practice Leader, HR Consulting, Marsh McLennan Agency

11:10 AM - 11:35 AM
Gallery Coffee Break
11:35 AM - 12:20 PM
Breakout A Demonstrating Teamwork and Care in a Hybrid Workplace (Workshop)

In the evolving landscape of the hybrid workplace, this presentation explores the essential aspects of teamwork and care. Delving into the value of individual work and its impact, we analyze how expectations, accountability, and boundaries shape thriving team environments, supported by research and evidence-based insights. Drawing from real-life examples, we examine how company values are embodied, empowering attendees to enact meaningful change within their roles and organizations. Participants will gain actionable strategies to demonstrate teamwork and care, fostering a culture of engagement and success in the modern workplace.


Holly McIlwain, Director of People & Culture, 

11:35 AM - 12:20 PM
Breakout B The Significance of the Five Pillars of Belonging (Workshop)

Research shows that for organizations looking to improve the employee experience, creating conditions for belonging have an immediate and lasting effect. Employees who feel a sense of belonging are more engaged and have higher job satisfaction, better mental health, and improved productivity. In this interactive session, Achievers will share a tactical, practical perspective on how to ensure that every employee feels Welcomed, Known, Included, Supported, and Connected.


David Bator, Managing Director, Achievers Workforce Institute, Achievers

11:35 AM - 12:20 PM
Breakout C The Power of Feedback: How It can Make or Break Your Employee Experience (Workshop)

Recognizing feedback as a valuable gift is essential for fostering successful teams and organizations. This workshop delves into the genuine impact of feedback within organizations, emphasizing its significance and trends. Participants will engage in memorable exercises designed to amplify the importance of feedback and offer practical applications for their respective companies. The session also explores effective methods to integrate feedback strategies into teams and entire organizations, drawing inspiration from examples and success stories of companies that have excelled in this practice.


Rob Catalano, Chief Engagement Officer, WorkTango

12:20 PM - 01:20 PM
Gallery Lunch
01:30 PM - 02:15 PM
The Forum Creating Opportunity Within: How Employers Are Boosting Internal Mobility (Panel)

To retain valued workers and attract top talent, more companies are focusing on providing both upskilling and reskilling opportunities to their workers to help prepare them to move into new roles across the organization. In fact, more companies are considering opportunity as part of an employer’s total rewards. What are the benefits to the company of improving internal mobility? How can employers coordinate these efforts by their executive teams and leaders in HR and talent acquisition? Why will better internal mobility align with efforts toward greater diversity, equity, and inclusion?


Carrie Theisen, SVP, Total Rewards, Fannie Mae

Brendan Johnson, SVP, HR, Adventist HealthCare

Terri Hatcher, Chief Diversity and Inclusion Officer,  NTT DATA 

Stephanie Ricks, Senior Account Executive & Partnership Development Leader, Strategic Education


Emily McCrary-Ruiz-Esparza, Journalist, Contributing Editor, From Day One

02:15 PM - 02:40 PM
The Forum Mapping the Human Genome of Potential (Thought Leadership Spotlight)

For more than 500 years, human beings have used resumes to assess the potential of individuals. While it may be tempting to think that the reason we still use them is because they’re a good indicator of future performance, the truth is that we just haven’t found anything better. Yet the reliance on resumes, combined with technology, is a catastrophic combination. Algorithms that scan for keywords, metrics, and skills effectively exclude more than 80% of potential job candidates. What if, instead of relying on an exclusionary demand-side search for skills and themes, we were to use an inclusive, supply-side approach, allowing people to demonstrate their potential? Through data science, performance coaching, and some empathy, we can change the way the world works.


Scott Dettman, CEO, Avenica

02:40 PM - 03:05 PM
Gallery Coffee Break
03:05 PM - 03:50 PM
The Forum Boosting Productivity in a Changing Workplace–and Workforce (Panel)

Who does the work and how they do it is constantly evolving. HR professionals can lead the way in exploring the kinds of resources, tools, and training workers need to produce the levels of output that their companies need to stay competitive. How can HR work with managers to help set sustainable goals and measure performance? How can managers be trained to watch for signs of worker stress, like burnout and cognitive overload?


Tammy Kness, SVP, Human Capital Management and Communications, General Dynamics Information Technology

Liz Janssen, VP, Talent Experience & Transformation, ICF

Millette Granville, VP, Diversity, Equity, & Inclusion, 2U

Bipin Mistry, MD, Chief Medical Officer, Alight Solutions

Michal Alter, CEO, Co-Founder,


Krissah Thompson, Managing Editor, the Washington Post

03:50 PM - 04:15 PM
The Forum Balancing Tradition and Transformation While Hiring Thousands of New Workers (Fireside Chat)

In a new era of rail travel backed by billions of dollars in new investment, Amtrak is growing so rapidly that half of its staff has less than three years of experience. The chief of the railroad’s workforce explains how Amtrak is preparing a new generation to understand the rules and regulations, to empower them to manage and make decisions, and to know what’s needed to get to the next level. 


Robert Grasty, EVP, Chief HR Officer, Amtrak


Lori Aratani, Reporter, the Washington Post

04:15 PM - 04:20 PM
The Forum A Word From Our Title Sponsor


Kate Moher, President, National Employee Health & Benefits, Marsh McLennan Agency

04:20 PM - 04:25 PM
The Forum Closing Remarks
04:25 PM - 05:30 PM
Gallery Evening Reception


The conference will take place at Convene, the leading hospitality company, passionate about hospitality, innovation, and changing the way people meet and work.