Topic

Building a Culture for Workers and Companies to Thrive in Times of Change

In an era of digital transformation and rising employee expectations, companies will need to become even more attuned to the needs and aspirations of workers to keep them engaged and satisfied on their career paths. And in an environment of hybrid work and strained profits, employers will have to focus on making work both efficient and sustainable. How can companies do more with less, while maintaining employee well-being? What are the next frontiers in talent acquisition, employee benefits, learning and development, and diversity, equity, inclusion and belonging?

From Day One is a Recertification Provider for SHRM and HRCI. This session is eligible for 4 credits from both organizations. The Activity IDs will be sent to attendees after the conclusion of the session.



SCHEDULE

08:30 AM - 09:30 AM

East Wing Lobby & Breeze Way Breakfast

09:30 AM - 09:35 AM

East Wing Opening Remarks

09:35 AM - 09:55 AM

East Wing How a Company’s Culture Shapes Each Team Member’s Experience (Fireside Chat)

The head of people for a global medical-technology company tells how the company fosters an inclusive and collaborative environment to empower its employees, pursue new possibilities, and move the business forward.

Speaker: 

Lori Winkler, SVP, Chief HR Officer, Zimmer Biomet

Moderator:

Paul A. Pavlou, Dean, Miami Herbert Business School, University of Miami

09:55 AM - 10:40 AM

East Wing Developing Leaders Who Can Balance Productivity With Individuality (Panel)

In managing a diverse and flexible workforce, today's leaders need expertise well beyond their technical skills that got them into management roles. How can employers identify and develop leaders with the human insights, confidence and authority to make myriad decisions a day about the people they supervise? How can they set high expectations as well as embracing the individuality of team members? What kind of learning and development formats bring the best outcomes? What are the typical mistakes of first-time managers–and how can they be avoided?

Panelists:

Rocki Rockingham, Chief HR Officer, GE Appliances

Steven Kowalski, Principal, Organization & Learning Evolution, Genentech 

Abbe Partee, VP, Head of Certified Learning and Development, DHL Supply 

Carlos Pardo, Chief Learning Officer, Latin America, Microsoft 

Andrea Shiah, Head of Talent Strategy and Transformation, Eightfold 

Moderator:

Michael Butler, Business Reporter, the Miami Herald

10:40 AM - 11:05 AM

East Wing The Drivers of Appreciation to Support People and Business (Thought Leadership Spotlight)

Appreciation and recognition are sometimes used interchangeably, but appreciation is both more complicated and more powerful. The Haas School of business found recognition increases effectiveness and productivity by 23%, whereas appreciation of the whole person drives a 43% increase. Recent research from Reward Gateway | Edenred highlights which demographics are more and less likely to feel appreciated at work as well as the key drivers that support a feeling of appreciation. Learn specific ways to deliver on these drivers of appreciation to improve the day-to-day experience of your people and to create a culture of enhanced connection and productivity.

Speaker:

Alexandra Powell, Director of Client Cultural Insights, Reward Gateway

11:05 AM - 11:35 AM

East Wing Lobby & Breeze Way Structured Networking / Coffee Break

11:35 AM - 12:20 PM

Gallery 2 Building the Future of Work: An Interactive Journey into Flexible Work Strategies (Workshop)

HR leaders today face a tough balancing act: CEOs push for return-to-office (RTO) policies to foster collaboration and visibility, while employees increasingly expect the flexibility to choose how and where they work. This ongoing tension challenges HR teams to create work environments that are both attractive to talent and aligned with business needs–a task that requires creative, strategic solutions. Join Upflex for a hands-on workshop that tackles this dilemma. We’ll explore how HR leaders can bridge the gap between CEO expectations and employee needs, using flexible workspace strategies that boost engagement, culture, and productivity. After a quick dive into emerging trends, you’ll join a collaborative group activity where teams develop customized solutions to real-life challenges.

Speakers:

Tom Whitty, EVP, Workplace Solutions, Upflex

Drew Fox, VP, Workplace Solutions & Head of Channel Partnerships, Upflex

11:35 AM - 12:20 PM

Library Boosting Bottom Lines: The Power of Employee Recognition and Rewards (Workshop)

When employees feel appreciated for their contributions on the job, they’re more productive, they cope better with stress, and they’re less prone to absenteeism. In this workshop, we’ll show how an increase in the number of employees at a company who’ve received recognition or praise for good work has a direct, positive effect on their employer’s bottom line. We’ll explore the results of a study by Gallup and Workhuman of nearly 8,000 workers that found a pattern that “when employees feel valued for who they are and what they do … they act differently, in ways that positively impact their teams and organizations.” Keith Michael, senior director of product for GiftCard Partners, will tell how the thinking behind employee recognition has evolved and how his company helps employers easily incorporate gift cards into their incentive and reward programs through the Engage2Reward Platform.

Speaker:

Bianca Carr, Chief Revenue Officer, GiftCard Partners

11:35 AM - 12:20 PM

Gallery 25 Motivating Beyond Money: Investing in “Emotional Salary” to Engage and Retain (Workshop)

Three-quarters of employees would stay longer in a job where they feel supported and valued than one where they do not feel that way, but were paid 30% more. Creating a culture where employees feel a strong sense of belonging has true business impact, and there are actions you can take today to improve employee sentiment for every function and level. Learn the non-monetary factors that ensure employees feel adequately rewarded and learn from your peers in a discussion about challenges and best practices.

Speaker:

Brie Harvey, Head of Market Research & Community, Achievers

12:20 PM - 01:20 PM

East Wing Lobby & Breeze Way Lunch

01:20 PM - 02:05 PM

East Wing Cultivating Well-Being Through Workplace Culture (Panel)

Workplace culture stands as a vital force in shaping the well-being of employees, influencing not just professional satisfaction but also the overall quality of life within and beyond the organizational setting. How can organizations cultivate a positive workplace culture that prioritizes employee well-being and personal-professional growth? What are the most effective strategies for enhancing worker well-being, from innovative benefits to thoughtful office design?

Panelists:

William “B.J.” Warren, Head, HR Effectiveness, Bayer 

Kathleen Procario, VP of HR, North America, Bacardi 

Fernando Casadevall, Chief HR Officer, World Kinect Corp.

Jeff Williams, U.S. President and CEO, Aptia 

Zak Kovat, Director, People Operations and Talent, ezCater

Moderator:

Constance Jones, News Anchor, NBC 6 South Florida

02:05 PM - 02:30 PM

East Wing Well-Being: What Is It? And What Technologies Can We Use to Promote It? (Thought Leadership Spotlight)

Haeli Harris of Nivati will delve into the various dimensions of well-being, exploring what true balance entails and examining a range of strategies and technologies companies are implementing to enhance and promote well-being. She’ll show how eight distinct dimensions of well-being contribute to overall wellness and discuss practical approaches that organizations are using to address these areas effectively. By understanding these multifaceted aspects of well-being, you’ll gain insights into how to use technology to create a more holistic and supportive environment for employees.

Speaker:

Haeli Harris, Director of Clinical Operations, Nivati

02:30 PM - 03:00 PM

East Wing Lobby & Breeze Way Coffee Break

03:00 PM - 03:45 PM

East Wing Investing in Employees: A Key to Thriving in Uncertain Times (Panel)

More companies are doubling down on employee investments by boosting benefits, expanding professional development, increasing employee listening efforts and enhancing well-being programs to stay competitive and resilient in turbulent times. What are the most inventive, data-driven and budget-friendly ways to invest in your people, from innovative benefits, recognition, workshops, mentorship, and more? How are employers discovering what employees truly need, and in what ways do these investments enhance company culture, promote retention, and foster deeper engagement during times of change? 

Panelists

Elizabeth Wixted, Global Head of Talent Management & DEI, CSL Behring 

Stacey Finnegan, AVP, People Advisory Services, Genpact 

Loren Blandon, Global Head, Careers & Organizational Development, VML

Dana Moore, VP, HR, People & Culture, Luxury & Lifestyle Americas, IHG Hotels & Resorts

Ernest Paskey, Practice Leader, North America, Aon

Moderator:

Paul Bomberger, Independent Journalist, Former Business Editor, Miami Herald

03:45 PM - 04:10 PM

East Wing How to Connect a People Strategy to a Business Strategy (Fireside Chat)

A top HR leader at one of the largest U.S. homebuilders, Miami-based Lennar Corp., looks to the company’s business strategy to plan how to hire, train, and retain workers in the months and years ahead. Plus: How the HR profession can leverage AI to automate a host of tasks and liberate more time for people-centric efforts.

Speaker:

Drew Holler, Chief HR Officer, Lennar Corp.

Moderator:

Tim Padgett, Americas Editor, WLRN, NPR News

04:10 PM - 04:15 PM

East Wing Closing Remarks

04:15 PM - 05:30 PM

East Wing Lobby & Breeze Way Evening Reception


VENUE

The conference will take place at the Rubell Museum, a brand-new, state-of-the-art facility, which houses one of the world’s largest collections of contemporary art in a converted warehouse in Wynwood, Miami.