HR leaders who focus on improving worker experience can produce a host of good outcomes in terms of employee engagement, receptivity to change, employee retention, and overall productivity. What are the most effective techniques? How can leaders promote mutual trust, listen better, create community, build a consensus on values and social responsibility, and give workers better tools to do their jobs? Where can employers draw the line between active listening, as with surveys, or more passive techniques that may come across as a Big Brother approach? We’ll explore how research has established a strong connection between better employee experience and business growth.

From Day One is a Recertification Provider for SHRM and HRCI. This session is eligible for 3 credits from both organizations. The Activity IDs will be sent to attendees after the conclusion of the session.