The Connection Cure: Reviving Inclusion and Restoring Belonging in a Divided World
In 2024, 52% of workers say that increasing diversity, equity, and inclusion (DEI) is a good thing—a 4% decrease from 2023. Meanwhile, 21% of workers say DEI is a bad thing, a 5% increase from last year. Workers’ perceptions of DEI and its significance have shifted.What has contributed to workers starting to see division rather than belonging with DEI? Teresa Hopke, CEO of Talking Talent shared her insights during a thought leadership spotlight at From Day One’s Brooklyn conference.Hopke discussed several important factors contributing to a shift in the perception of inclusion. The biggest factor is not prioritizing more inclusive connections, she says. Organizations must redefine what inclusion is and bridge the gaps in workplace connections to restore confidence in DEI. Because DEI, Hopke emphasizes, will always improve rather than harm business outcomes.Inclusion and Belonging StrategiesHow can business leaders redefine and optimize DEI to become more inclusive? How can DEI strategies restore belonging in the workplace and continue to help marginalized employees authentically achieve professional success? Hopke shared three strategies for fostering inclusion and belonging within the workplace. First, creating connection circles, a structured group or gathering designed to bring together people from various levels, positions, and cultural backgrounds within an organization, helps unite workers.Next, the Human Library methodology offers a unique, voluntary approach where individuals “check out” an employee to learn about a topic or experience they are unfamiliar with. The employee, possessing specialized knowledge, shares insights and teaches them about that subject.Hopke led a thought leadership spotlight about "The Connection Cure: Reviving Inclusion and Restoring Belonging in a Divided World"Finally, reverse leadership programs involve a reverse mentorship approach, where leaders gain insights from employees at different professional levels about the experience of belonging to an outgroup within the organization.These are authentic solutions promoting connection and understanding among different groups, says Hopke.Becoming More Connected, Not DividedRestoring connection within the workplace is at the heart of Talking Talent, coaching leaders at organizations on how to create and strengthen their DEI initiatives.The company offers several solutions, from safe communication practices to “helping systematically oppressed and underrepresented groups into senior leadership roles.” Its coaching solutions have led to positive business outcomes: 75% of their clients have won awards and occupied top league tables for DEI.However, outside of Talking Talent, one drawback of DEI that organizations have observed is employees feeling categorized and labeled. The compartmentalization can make workers feel ashamed and ostracized. For example, Hopke discussed how society normally perceives white men as the group historically embodying the status quo, yet this doesn’t account for white men who didn’t attend prestigious colleges, are neurodivergent, or aren’t heterosexual.This may explain the growing disconnection that white men feel from DEI efforts. A study from the Pew Research Center shows that 47% of white workers believe DEI practices hurt white men.Furthermore, Hopke emphasizes that DEI practices can tokenize marginalized groups and their experiences, also contributing to decreasing positivity toward DEI. “We also have to make sure that we’re not using connection and thinking of it as a fluffy term. It actually can create change in your organization,” she said. This is because connection is a biological need and addressing this need creates better business outcomes.“I am going to guess that there isn’t one business problem you have in your strategy that can’t be solved with more connection, whether it’s client-facing, whether it's market-facing, whether it’s internal—connection is the cure,” she said.So, how can organizations make the work around belonging prioritize connection rather than division? Hopke says to focus on what unites people rather than divides them and engages them in cross-cultural dialogue. People stay at organizations when they feel authentic belonging and connection.“We have to make this about everyone,” she said. “We can’t use shame, we can’t use labels, and we can’t put people into categories. We need to create cultures where everyone uses empathy, understanding, and curiosity to connect with each other.”Editor’s note: From Day One thanks our partner, Talking Talent, for sponsoring this thought leadership spotlight.Stephanie Reed is a freelance news, marketing, and content writer. Much of her work features small business owners throughout diverse industries. She is passionate about promoting small, ethical, and eco-conscious businesses