Unlocking Our Full Potential: Breaking Free From Limiting Habits, Jobs, and Business Models

BY Angelica Frey | June 05, 2023

Would you believe that even the most accomplished individuals in their field deal with the feeling of being stuck?

Adam Alter, the author of Anatomy of a Breakthrough: How to Get Unstuck When It Matters Most relays that Lionel Messi, perhaps the greatest living soccer player, is famously quite anxious. When he was starting out his coaches noted that while physically and athletically accomplished, he lacked temperament.

Messi subsequently had to learn to quell his anxiety, and his solution might seem paradoxical. “He learned to start the game by not playing for the first few minutes,” Alter told journalist Lila Seidman of the Los Angeles Times during From Day One’s May virtual conference. “He spends the first 2-3 minutes just ambling around. If you plot the path, everybody is darting around. Messi is barely moving: it quells his anxiety, but he’s also tactically beneficial, he’s surveying the territory. When it comes time to play for the remaining minutes, he’s in a better tactical position.”

At the core of Anatomy of a Breakthrough, is the idea that trying to counteract stuckness with frantic action is counterproductive.

Stuckness is something that is extended or chronic. “It’s not the momentary frustration. Those crop up all the time,” explained Alter. Being stuck is something that plagues people in the long haul. In addition, Alter urges people to focus away from achievement alone.

Rather, he is interested in the kind of positive outcomes that follow frustration, friction, and difficulty. “One of the interesting features is how many interesting paradoxes you encounter,” he explains. “When you’re stuck, you should do nothing. We tend to flail in the phase of stuckness. We’re well adapted to deal with physical stuckness, we're not adapted to deal with stuckness with emotional consequences. Before you do anything, grapple with the fact you’re in this provoking, lonely situation. There are paradoxes that apply to breaking free and breaking through.”

Lila Seidman interviewed Adam Alter in the grand-finale fireside chat during the From Day One May virtual conference (photo by From Day One)

This involves reframing how to view the feeling of difficulty. Difficulty typically awakens strong, negative emotions. “As a species, [we need to] recognize we’re in the position of stuck and failing,” he explains. “Those failures, as you mount them, become the source behind success.” In fact, the idea of succeeding quickly is a myth. “The deeper you dig, you start to see that no success comes from a vacuum: it’s important to view those failures as essential, and that in itself calms people down,” says Alter.

Stuckness does not just plague individuals, but companies too. “When I was a grad student, when recruiters came to campus, they wouldn’t just go to the finance people,” recalls Alter. “A lot of these firms will say “show me the best Russian literature majors,” and pick from the non-overlapping fields.” This resulted in the recruitment of smart people who would learn on the job but would bring a different perspective to the workplace.

In addition, some companies purposely cultivate conflict: there’s evidence that if you have an incompetent AI bot that influences your process, even if it’s not productive, it shakes things up. These bots unstick you faster. 

On a human level, Pixar has adopted a similar strategy: while the bulk of the work consists of creating and animating immersive worlds where water flickers and even the thinnest strand of grass moves at the slightest breeze, they purposely bring in conflict in their artistic process. They’ll bring in a storytelling expert who intentionally cares little about graphics and visuals, shifting the focus. “The black sheep will push back,” says Alter. “You should have one or two in your circle.”

Getting unstuck also requires the act of reframing the way we perceive creativity. Creativity has two lenses, explains Alter. “One is the insight lens,” says Alter. “Insight is the one we most associate with the standard definition of creativity. Sure, some people have more insight than others, and this gives them more ideas. I find it an upsetting idea. It’s not supported by research,” says Alter. By contrast, the production lens says that creativity is a matter of circumstance, hard work, and a lot of sleep—and sleep is dramatically important.

“We have this illusion that we think that our best ideas come first and the bad ideas follow,” of course, it’s not factually correct. Try asking people to list unusual foods to eat at Thanksgiving. “The first 10 ideas tumble out, the others take effort to come by, because all the obvious stuff is gone,” explains Alter. “There’s a reason the first ideas come easily: they’re not creative.” People erroneously think that the ideas that come after are inherently worse. “If you spend an extra 10 minutes, those are the divergent drives,” says Alter. “It’s not just persevering: when things get hard, that’s when the good stuff starts to happen.”

Angelica Frey is a writer and a translator based in Boston and Milan.


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Technology and Humans: How to Reinvent the Working Relationship

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Matthew Koehler | December 30, 2024

Enhancing Global HR Tech: Balancing Data, Automation, and Human Touch

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During my career of 15 to 17 years, I have realized that if you are myopically focused internally, you will lose sight of the external environment, and if you focus too much on the external, you will lose sight of the internal.”To not get overwhelmed on managing all the external and internal metrics, Saxena says all organizations are focused on how they are [using] automation and AI.To narrow down the aperture of information and really focus on what is needed, Saxena says it’s imperative to look at the internal use case for technology. “What exactly is the benefit that you’re going to generate for your end stakeholders? Is there any kind of a buy-in that you see? Because AI is a prime example where everyone wants to jump in, but they don’t know exactly what the outcome is.”To answer that essential question above, Saxena developed a framework based on five ‘whats’:What’s the use case? What benefits do the different technologies generate? What’s the cost of implementation and maintenance? What are the future growth opportunities for any specific technology? And, what does change management look like?“Every organization struggles with their technology implementation if they don’t have robust change management,” Saxena added.Nicole Smith of the Harvard Business Review interviewed Ankit Saxena of PPG Industries “There are a lot of traditional technologies that do exist and will continue to exist. And I think that is important for us to understand that a lot of companies invest into technologies, but they are not able to make them work.”Saxena believes there’s an opportunity here with companies making their existing technology work. At previous companies, he said they would buy a technology but not fully implement it. “I think making your existing technology or tech stack work appropriately and providing you the full benefit” is a theme he's seeing in the market.Another piece of advice he offers is that before you look at the next big AI product being offered, look internally. “Rather than buying an AI technology, you should kind of look upon your current tech stack and how it kind of aligns with your AI capabilities.”“Make sure that you are using [traditional technology] to the fullest capability. Second, before you go outside [to buy] any AI capability, you should explore what tools you have and if they offer any AI capability. And can you leverage it for certain use cases to show some success and have an investment for the future?”Saxena emphasizes the importance of evaluating technology investments carefully to ensure they align with a company's vision and strategy. He notes that technology companies frequently introduce new capabilities to stay competitive in the AI space, which can create a challenge for businesses locked into long-term contracts.“Companies are not going to invest into anything new unless you have made the existing ones work, so this is a kind of a catch 22. Once you invest into long term contracts, you have to make them work,” Saxena said.Matthew Koehler is a freelance journalist and licensed real estate agent based in Washington, DC. His work has appeared in Greater Greater Washington, The Washington Post, The Southwester, and Walking Cinema, among others.

Matthew Koehler | December 20, 2024