A year into the pandemic, office buildings remain one of the last parts of pre-Covid-19 life to reopen. As of April 7, an average of only 24% of office workers in major cities like San Francisco, Dallas and New York had returned to the office, according to data from the building-security company Kastle Systems. But with the pace of vaccinations accelerating, by summer it’s reasonable to expect that virtually every person who worked in an office before the pandemic will be able to get a vaccine if they want one. Which means that from a health perspective, there should be little obstacle to office life returning to what it was before the wrong bat met the wrong person and touched off Covid-19. So things will go back to The Office kind of normal? Not quite. One year in, the experiences of the pandemic have fundamentally changed our expectations of what office work is and how it can be done. Thanks in part to new technologies like easy videoconferencing and message apps like Slack, we now know it is entirely possible for most white-collar knowledge work to be done remotely with little loss of productivity–and possibly even a gain by some measurements. When grocery-store workers and meatpacking employees couldn’t make it to their workplaces, those corners of the economy teetered on collapse. But when most of the nation’s office workers were sent home in mid-March 2020, for the most part they just kept working from spare bedrooms and kitchens and whatever corner of space they could carve out for their laptops. The second thing we learned is that the virus itself isn’t the only thing keeping office workers out of the office. Surveys from researchers at Stanford University who looked at both what workers want–and what bosses have so far promised–indicate that hybrid work will be the dominant form going forward: a mix of remote work and in-person office work two or three days a week. In fact, many workers are unlikely to return to the office at all. A report from Emergent Research estimates that 15% to 18% of workers will be full-time remote even after the pandemic, up from single digits before Covid-19. The pandemic is far from over, so it’s possible some of these attitudes will shift in the months ahead. Working parents may feel differently about the lures of remote work once their kids are able to go back into full-time, in-person schooling, while employees who took the opportunity to move to cheaper, bigger housing far from their original office likely won’t be able to come back to even a hybrid in-person setup. But there will be no going back to the pre-pandemic normal. A survey from the office-management software company Envoy found that nearly half of workers say they would leave their job if they weren’t offered at least a hybrid work option, while another survey found that workers would take an 8% pay cut for a hybrid option. Rethinking the Value of Business Districts Yet as much as employees may desire hybrid work, on a national scale it will present profound challenges for both workers and managers, as well as the cities that have long hosted them. Currently 16.4% of office space in Midtown and lower Manhattan, the country’s two largest central business districts, is up for lease, a larger amount of vacant space than after 9/11 or the 2008 recession. While some of that space will assuredly be filled as the pandemic ends, a hybrid future, let alone a remote-first one, will likely require less space for businesses. This will have enormous knock-on effects for the restaurants, cafes, public transit and other services that cater to commuters. It’s far from clear what will fill the vacant storefronts in Manhattan or Los Angeles if the flow of commuting office workers drops by even 10% over the long term. Making a Reservation for Your Work Station For both workers and companies, hybrid work may seem like the perfect solution, but it will require a fundamental rethinking of what an office is actually for. In the future, office spaces may be less for doing all work than for doing specific work, and it will fall to managers to make those lines clear. That will mean specific days or even weeks when workers are expected in the office, and guidelines about what they’ll do when they’re there. Instead of the single gleaming central corporate headquarters, companies may benefit from smaller but more numerous satellite offices–or even co-working spaces, which could herald the rebound of firms like WeWork. (Photo by Onurdongel/iStock by Getty Images) Office time will be set aside for specific collaboration projects that require in-person face time, with different teams getting different time slots. That all-important question–“could this meeting have been an email?”–will become even more vital in the hybrid age. But with space likely to be at a premium in the slimmed-down office of the future, managers will need to know exactly when workers will be in the office, which means going to your work station could be akin to signing up for a popular exercise class. Avoiding burnout may be the biggest challenge–although for many workers, it might be too late. According to a report from Microsoft, time spent in meetings is more than double what it was last year. Workers now spend an additional hour connected to Slack than they did before the pandemic, and Microsoft’s survey found that nearly 40% of workers are reporting that they feel exhausted from all that screen time, though we can hope at least some of those negative feelings will be curbed when the pandemic is finally in our rear-view mirror. Measuring Our Work Some help may come from the adoption of workflow-automation tools, which accelerated during the pandemic. The pace of adoption will only grow, and at their best, these tools can lighten the load of office workers by automating the mindless tasks that make up much of our workday. But they also represent a very real threat to workers who will lose their jobs in the name of automation efficiency, a trend that will likely be strengthened in a remote or hybrid-first future, when productivity will be judged by metrics rather than presence. It’s a lot easier to treat your workers as bits of output when “they’re just squares on a Zoom screen,” rather than flesh-and-blood humans in a cubicle, as Kevin Roose, the New York Times writer and author of the new book Futureproof: 9 Rules for Humans in the Age of Automation, told me recently. Both remote and hybrid futures also present a threat to something that is difficult to measure: company culture. “It’s hard to inculcate culture and character and all those things,” Jamie Dimon, the CEO of JPMorgan Chase, said recently. “It’s very hard to build and develop a deeper relationship on Zoom.” The big losers may be younger or new workers who haven’t had the opportunity to build up the kind of social capital that helps sustain a remote career. Data from Time is Ltd. found that the number of connections that new hires make at work is down 17% from before the pandemic. And it’s notable that employees over the age of 40, who have deeper professional networks and are more likely to have a remote-friendly setup at home, are more likely to say they would prefer to continue working remotely, compared with workers under 40. Affirming the mood gap, data from Microsoft indicates that business leaders say they are thriving in the pandemic even as members of Gen Z say they are “merely surviving or flat-out struggling.” Setting a New Set of Office Rules At the same time, managers will need to be on guard against the tyranny of physical proximity. A hybrid future where top corporate executives are able to continue working in-person, while most lower-level employees work remotely or in a hybrid fashion, is one set up to unfairly favor those workers who can make it to the office. That means setting parameters not just about how often an employee can work from home, but also how often they can work in the office, to ensure that corporate advancement doesn’t once again depend on who can put in the most face time. As we look to the future of work, it’s important to keep in mind that everything workers went through over the past year was colored by the experience of what is hopefully a once-in-a-lifetime pandemic. The trauma of sick and dying family members, the productivity nightmare that was remote learning for many working parents, even the inability to tote your laptop to a local café –all of this should be behind us, sooner or later. But that means that for all we learned during the year of the plague, workers and managers are about to embark on an experience that in its own way will be just as unprecedented as the pandemic itself. And unlike Covid-19, we have no way of knowing when or how it will settle into the new kind of day at the office. Bryan Walsh is the Future Correspondent for Axios, covering emerging tech and future trends, as well as the author of End Times, a 2019 book about existential risk (including pandemics). He previously worked as a foreign correspondent, reporter, and editor for TIME for more than 15 years.
In 2020, in every conversation I had about the impact the pandemic would have on work, I heard a version of this statement: “COVID-19 is going to accelerate the future of work.” But with the year ending—and the pandemic still sadly out of control—here’s what we still don’t know: Exactly what will that future be? What is clear is that work–or at least what we used to think of as office-based, white-collar work–underwent an astounding and sudden transformation as the first shelter-in-place orders came down in mid-March. Before the pandemic, perhaps 5% of American workers could be classified as remote. By May, according to the Economist, that figure had risen to 62%, and even as late as October, nearly half of American workers were still putting in their hours in spare bedrooms and on kitchen tables, connecting with their colleagues through the digital lifelines of Slack and Zoom. What did we learn? That the sudden absence of the workplace did not mean the absence of work being done. One survey from the employee-visibility software company Prodoscore found that productivity between May and August of 2020 was actually 5% higher than the same period in 2019. Orders were fulfilled, timesheets were filled, emails were sent—more emails, almost certainly, according to research that found that the average workday grew by nearly an hour during the pandemic. Because those of us who used to work in offices lived through the transition, adjusting to the realities on the fly (often painfully), it can be difficult to comprehend just how radical this forced experiment and its conclusions have been. There are a lot of reasons why, until a 200-nanometer virus from China showed up, that white-collar workers gathered in offices each day. Among them: the sunk costs of real estate, a sense that innovation and creativity required physical proximity, and the ingrained belief that this was simply how things were supposed to be done. But the unstated assumption that work simply wouldn’t be done as much (or as productively) at home—and away from the eyes of managers—was probably the biggest reason why offices remained sacrosanct workspaces. We now know that this isn’t true, and likely hasn’t been true for some time, thanks to applications that can make work and collaboration doable at home. A recent study by two researchers at Harvard of call-center workers between January 2018 and August 2020 found that while remote workers were less productive initially than those in offices, by the end of the study—when nearly every worker being surveyed had been forced home by the pandemic—those who switched to working from home became more productive than they had been in the workplace. The takeaway here is that while workers are individuals with different productivity levels, where the work takes place isn’t the deciding factor, and indeed good workers may become even better when they’re allowed to work from home. Bryan Walsh of Axios (photo courtesy of the author) And many of them have made it clear they want to keep doing so, even when vaccines finally take COVID-19 off the table. A recent report from Glassdoor found that 26% of workers surveyed wanted to continue working at home, 70% favored a hybrid combination of office and remote work, and just 4%–yes, 4%!–desired a full-time return to the office. Workers are also voting with their feet. A survey by Upwork from October found that as many as 23 million Americans, or more than 10% of the adult population, are planning to pack up and move thanks in part to the freedoms of remote work. They’re migrating mostly from dense, costly cities to cheaper places that might be far from the office. Another report from Upwork found that those working from home because of COVID-19 were saving an average of nearly 50 minutes a day that they used to spend commuting to work. That matters, given that a number of studies have confirmed what most people know from grueling experience–that commuting is among the least enjoyable activities people regularly do. Give workers the option of not sitting in traffic or a crowded train every workday, and being able to move to a place where they can get more house for the same amount of money–which in turn makes remote work easier, since satisfaction with working from home is linked to having a dedicated home office–they will take companies up on it. Firms that can get over the need to have eyes on their employees will benefit from a much broader shift to remote work as well. One study found that companies can save as much as $10,000 per employee annually in real estate costs by switching to full-time remote work. Many top tech companies, including some that until recently were touting the creativity-enhancing benefits of their sumptuous Silicon Valley campuses, have announced their openness to much wider remote work. And companies that embrace remote work may be able to get away with paying employees less if they move to cheaper cities, which many workers are willing to do, even as they’re able to expand their hiring pool to the entire world. So what will the future of work look like, once it’s no longer being dictated by a new virus or old assumptions? Pay attention to that 70% of workers in the Glassdoor survey who say they’d prefer a hybrid future: freedom to work at home sometimes and in an office-like environment at other times. Some kinds of collaboration really do require workers being eyeball to eyeball, and sometimes you just need to get out of the house. It doesn’t make financial sense for companies to maintain large corporate offices in expensive downtowns if they’re rarely more than half full, which they won’t be, especially if workers have fled to cheaper cities hours away. But working outside of the home doesn’t have to mean working in a central office. Satellite offices, co-working spaces, even cafes–all of them will be a better and more efficient option for when collaborative work is needed. The bigger challenge may be for managers. As McKinsey & Company managing partner Kausik Rajgopal told me in August in a From Day One webinar, there’s a risk that a company’s culture could splinter if one group of workers remains in the office while another works from home. That’s why it’s important for a manager “to be thoughtful and think about each member of the team as an individual, and figure out what may be most helpful that they stay motivated and operate in a sustainable way.” That includes figuring out effective and fair ways to evaluate employees who work remotely and onboard workers who might never see the inside of an office. No one would want to re-experience 2020, but if we’re fortunate, it could help give birth to a white-collar working world that is more humane to employees and more productive for employers. Provided, of course, we’re all willing to shell out for a decent chair. Bryan Walsh is the Future Correspondent for Axios, covering emerging tech and future trends, as well as the author of End Times, a 2019 book about existential risk (including pandemics). He previously worked as a foreign correspondent, reporter, and editor for TIME for more than 15 years. You can read his new piece for Axios about the coming tech-driven productivity leap here.
Like many of their compatriots in northern California, the workers of Silicon Valley have long trended liberal, especially on social and environmental issues. But what they weren’t known for was organizing around those politics–especially if it involved potentially clashing with their own companies, in which many own equity. Yet on Sept. 20, thousands of workers at major tech companies like Amazon, Google and Facebook took to the streets as part of a worldwide climate strike organized by the 16-year-old activist Greta Thunberg. And their CEOs listened. Ahead of the demonstrations, Amazon CEO Jeff Bezos announced that the company would become carbon neutral by 2040, well ahead of the goals set by international climate diplomacy, while Google CEO Sundar Pichai trumpeted a package of 18 new energy deals he called “the biggest corporate purchase of renewable energy in history.” Across the corporate world, from the cubicles of frontline workers to the boardrooms of CEOs, it’s becoming clear that acting on climate change is becoming a vital part of the mission of business today. Companies are getting the message not just from their employees and customers, but from the most powerful economic influencers as well. On Nov. 8, the Federal Reserve did something it had never done before in its more than 100-year history: it held a conference about climate change. At the Reserve’s San Francisco branch, Fed board members, climate scientists and economists discussed the effect that global warming would have on the labor supply, on the financial risk posed by climate change, and on the future of oil in a hotter world. The presentations were dry and technical—this was the Federal Reserve, after all—but the point could not have been sharper: climate change and the environment have become a central force in determining the future of the global economy, a force that will only grow stronger. A few days after the Fed conference, an alliance of more than 80 companies with a market capitalization of more than $2 trillion, ranging from the chemical giant Dow to Duke Energy, backed a report outlining how the U.S. economy can reach net zero carbon emissions by 2050. When the Trump Administration on Nov. 4 announced that it was formally withdrawing from the Paris climate accord, the We Are Still In coalition of more than 2,000 major companies and investors—including major names like Walmart and Apple—responded by reiterating their independent support for the most important global climate agreement ever signed. A few days later, the CEOs of companies like BASF and LafargeHolcim took to Capitol Hill to press Congress on the need for climate action. Beyond pledges and political action, corporations are making changes to their own business practices, both to minimize the future dangers of climate change and handle the threats that are already on the horizon. IKEA plans to remove all single-use plastic from its home furnishings next year, and use only renewable or recycled products by 2030. McDonalds announced the first-ever large-scale virtual power purchase agreements for buying electricity from renewable sources. In the United Kingdom, Burger King has gone so far as to pledge to stop giving away plastic toys with its kid’s meals. Amazon CEO Jeff Bezos, shown in a walking tour of the Amazon Spheres in Seattle, announced that the company would become carbon neutral by 2040 (Photo by Ted S. Warren/AP) While corporations have long trumpeted their sustainability projects, those efforts often had more to do with good PR than a good bottom line. What’s changed in recent years is that going green is becoming core to the way businesses do business, both for vital reputational reasons —inside their companies and outside of them—and to survive in a warmer world. According to a study published by Deutsche Bank in September, shares of companies perceived as environmentally responsible performed notably better than shares of companies that were not, in part because consumers are increasingly basing their purchasing decisions on environmental quality. “It is our most successful, innovative and agile companies that have a responsibility to lead on climate and sustainability because they have the greatest capacity to act in a transformative way,” Apple CEO Tim Cook said at a gala for the sustainability nonprofit Ceres in October. At the same time, as climate change becomes an increasingly important issue—an August Pew Research survey found that the percentage of Americans calling global warming a major threat to well-being rose from 40% in 2013 to 57% this year—companies need to respond to their own workforces. In November more than 1,000 Google employees signed a public letter calling on their company to achieve zero carbon emissions by 2030, and cancel all contracts with fossil fuel companies. Earlier in the year more than 5,000 Amazon employees signed a similar letter addressed to Bezos, writing that “we believe this is a historic opportunity for Amazon to stand with employees and signal to the world that we’re ready to be a climate leader.” If those companies are ready to lead, it’s at least in part because they’re following their workers. This is all happening at a moment when leadership is of any kind is sorely needed on climate change. Every week seems to bring more bad news about the state of the climate, and the horror the planet seems plummeting towards. This October was the warmest such month on record, and for the Northern Hemisphere, the summer as a whole was the hottest on record. For all the rapid growth in renewable energy, the International Energy Agency reported in November that the transition to cleaner power sources is still well short of what’s needed to meet greenhouse gas reduction goals, even as global carbon emissions hit an all-time high in 2018. On the political front, President Donald Trump—aided and abetted by a Republican party that has been fully taken over by climate-change deniers—is reversing action on climate and the environment whenever possible, moves that are echoed by conservative leaders in countries like Australia. Given the weakness of politicians and the hard nature of climate science, business has a role to play that goes beyond PR or even their own survival. Environmentalists are increasingly counting on corporate leaders to use their billions and their bullhorns to push for drastic action on climate change. Doing so can create what former U.N. Framework Convention on Climate Change head Christiana Figueres has called a “surround-sound effect” around climate change action, pushing politicians to do more at a time when political will is severely lacking. While the corporate world has moved ahead of many politicians, a growing number of leaders and voters on the left are pushing for even more radical climate policies, as symbolized by the Green New Deal. But businesses still feel the tension between competing agendas. As much as they may recognize the need to address climate change over the long term, they still face intense pressure from investors and the market to succeed in the short term. The ultimate question is how far business leaders are willing to go on their own—and how far they can take the rest of us. The False Dawn of Corporate Activism For those of us who have been reporting on the climate crisis for years, what’s happening in the business world today has a very familiar feeling. The mid 2000s saw a burst of corporate interest in climate change, renewable energy and sustainability. Al Gore’s An Inconvenient Truth put climate change squarely in the middle of the global agenda, and while, like now, a Republican president in the White House stood in the way of climate action on the national level, corporations appeared ready to pick up the slack. Many of the same Silicon Valley investors who had made billions on software were ready to pivot to cleantech, funding innovations in renewable energy and biofuel substitutes for oil. In 2007 the venture capitalist John Doerr of the famed firm Kleiner Perkins moved himself and his audience to tears in a TED talk, as he talked about how scared his then-15-year-old daughter was about climate change, and how scared that made him. But business could help fix the problem, Doerr said, because “green technologies—going green—is bigger than the internet. It could be the biggest economic opportunity of the 21st century.” That same year a group of major companies formed the U.S. Climate Action Partnership (USCAP), an alliance with environmental NGOs that called for the creation of mandatory, national carbon-reduction policies. This was significant not just because of what they were saying, but who was doing the talking. USCAP included fossil-fuel companies like the oil giant BP and the aluminum producer Alcoa. At the 2007 UN climate talks in Bali, which I attended as a reporter for Time magazine, the potential presented by groups like USCAP inspired far more hope than the negotiations themselves, which were largely blocked by the lame-duck George W. Bush Administration. Once Barack Obama won the White House nearly a year later, it seemed that this would be the moment when—as Obama himself put it in a speech during the campaign—“the rise of the oceans began to slow and the planet began to heal.” After all, in the past, business had most often served as an obstacle to major environmental legislation like the Clean Water Act of 1972 or the Clean Air Act of 1990. If business and political power seemed in lockstep on climate change at the dawn of 2009, what could go wrong? A lot, as it turned out. The financial crisis of 2008 devastated the global economy, and wrenched corporate leaders’ attention from the long term of climate change to the short term of survival. Along the way, crude-oil prices cratered, which helped kill nascent green innovations that would have been competitive in a world of $100-a-barrel oil. Forced to choose its legislative priority—while trying to keep the economy on life support—the Obama Administration prioritized a health-care overhaul over climate legislation. Obamacare ultimately became the law of the land, but after carbon cap-and-trade legislation squeaked through the House, it died in the Senate. Cleantech investment ultimately cratered, and by 2017—a decade after his moving TED talk—Doerr’s firm Kleiner Perkins had separated its faltering green-growth fund from the rest of its portfolio. Much of the grassroots activism to fight climate change is driven by a global crusade among young people (Photo by Callum Shaw on Unsplash) A New Generation Demands Action Witnessing those years has left me a little skeptical when I see new claims that business is going green in a big way. And I’m not alone. In September, the consulting firm Accenture released a survey of more than 1,000 corporate executives around the world that drilled deep into their views on sustainability. The respondents reported that the two biggest factors motivating executives on sustainability were customers and employees—especially young ones. A 2018 survey of more than 500 tech workers by the cloud-based software giant Salesforce found similar results: 60% of respondents said that sustainability should be a “moral imperative” for their companies. “The younger generation is drawn to higher purpose and mission— ‘Why are we doing this?’” said Patrick Decker, the president and CEO of Xylem, a water-technology provider. “It’s not purely the profit motive.” Still, more than half of the CEOs surveyed in the Accenture report said that they “face a keen tradeoff in the pressure to operate under extreme cost-consciousness while seeking to invest in longer-term strategic objectives,” including objectives around climate change. As Rolf Martin Schmitz, the CEO of the German electric utility RWE AG, put it: “Sadly too many people are only talking about it. What we really need is more action.” Healthy skepticism aside, however, I’m convinced that this time really is different. For one thing, big money is driving the push for green business practices in a way that it never was before. In November the European Investment Bank announced that it would stop funding all fossil-fuel projects by the end of 2021, which could pull the plug on billions of dollars of natural-gas projects that were in the investment pipeline. In September, a group of more than 500 investors who manage more than $30 trillion in assets urged both policymakers and businesses to comply with the emissions-cutting targets set by the Paris agreement. In 2018 Larry Fink, the chief executive of BlackRock, the world’s largest asset-management fund, sent business leaders a letter demanding that they focus not only on profits, but on what they’re doing for society. “To prosper over time,” he wrote, “every company must not only deliver financial performance, but also show how it makes a positive contribution to society.” If those holding the purse strings are speaking with one voice, the climate itself is chiming in. Climate change has long been seen as a problem for the future, and to a large extent, it still is. The carbon we emit today will linger in the atmosphere for decades, even centuries. According to data from the Carbon Disclosure Project, the world’s 500 biggest corporations face roughly $1 trillion in costs related to climate change in the decades ahead unless action is taken now and in the near future. Other studies have used computer models to estimate that global warming, if nothing is done, could cost the world’s financial sector as much as $24.2 trillion. But climate change isn’t just a problem for tomorrow. Take the example of PG&E, California’s largest utility. In 2018, PG&E told the Carbon Disclosure Project that the rising risk of wildfire— partially due to the climate-driven effects of warmer and drier weather in the West—could cost the company as much as $2.5 billion. As it turned out, PG&E vastly underestimated those costs. After horrific fires in the summer of 2018, many of which were triggered by the utility’s downed power lines, PG&E had to file for bankruptcy protection and now faces some $30 billion in fire liabilities. This fall, PG&E had to preemptively put hundreds of thousands of Californians in the dark after it shut off power to reduce the risk of causing more wildfires. If the company doesn’t survive, it may go down as one of the first major corporate victims of climate change—in the here and now. The point is that any company that fails to take the effects of climate change into account is failing its shareholders, and ultimately, the rest of the world. There’s a reason that climate and environmental issues were ranked at this year’s World Economic Forum in Davos as the most important risks facing business. As Apple’s Cook put it, “If you are an executive who has not developed an innovation strategy to address your impact on the climate, then you are failing in your duties as a leader.” And lastly, employees are out on the front lines, pushing their bosses to stay honest on climate change in a way that simply wasn’t the case a decade ago. Smart companies will develop those strategies, both to hedge against the rising risks of climate change for their own business, and to minimize their own contribution to it, as citizens—and consumers—of the world begin to demand no less. But will that be enough? Many scientists would say no. In early November a group of more than 11,000 scientists from a variety of disciplines released a report warning that without massive energy efficiency and conservation practices—including efforts to essentially stop mining new fossil fuels—the world would not escape what they called a climate emergency. The writer’s 2019 book on existential threats to humankind, including climate change A global environmental movement called Extinction Rebellion is pushing intense, even confrontational tactics—including shutting down a London subway line—to push for drastic carbon cuts. Those are aggressive, even existential policies that few major businesses would sign onto, which is perhaps what the teenage climate activist Greta Thunberg had in mind when she told reporters earlier this year, after being asked if any company was doing enough to tackle climate change, that “as it looks now, it doesn’t look good.” The reality is that the massive shifts in energy use that will be required to avert potentially catastrophic climate change must come, first and foremost, by government policy. Businesses can help by creating the “surround-sound” chamber of support that Christiana Figueres cited, and most of all, they can help themselves, their shareholders and their customers by listening to their young employees and speeding the adoption of smart climate policies. The biggest impact that business can make, however—which is the same impact all of us can make—is by using all the influence it has to push elected politicians to make the hard choices needed to keep our future safe. From employees to executives, the business world is going green as it never has before, and that’s much needed. But if we’re going to survive, we need to go green together. Bryan Walsh is the author of End Times, a new book about existential risk. He previously worked as a foreign correspondent, reporter, and editor for TIME for over 15 years. He founded the award-winning Ecocentric blog on TIME.com and has reported from more than 20 countries on science and environmental stories like SARS, global warming, and extinction. He was recently the launch editor of Medium's OneZero, a science and technology publication